Hybrid Entry Level Customer Service Assistant bei Sales Bizlab

About Sales Bizlab

At Sales Bizlab is seeking a friendly and professional Data Entry Customer Service to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role requires strong communication skills, a welcoming demeanor, and the ability to manage multiple tasks efficiently.

We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team! This is an excellent opportunity for individuals looking to start their careers in customer service within a supportive and engaging environment. As a part of our team, you will have the chance to develop your interpersonal skills and gain hands-on experience in various aspects of customer service. In this role, you will work closely with customers to address their inquiries, provide product information, and resolve any issues they may encounter.

Job:

Full time

Monday to Friday

Pay Range:

$25.60 - $35.00 hourly

Charlotte

THIS WILL BE AN ON-SITE JOB

Location: Orlando, FL

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Assist customers with product selection and provide detailed product information
• Resolve customer complaints and issues by identifying the root cause and providing effective solutions
• Maintain accurate records of customer interactions and transactions in the CRM system
• Collaborate with team members to enhance overall customer service processes
• Follow up with customers to ensure their satisfaction and gather feedback

Requirements

• High school diploma or equivalent; additional education in customer service is a plus
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
• Customer-focused mindset with a genuine desire to help others
• Basic computer proficiency, including familiarity with Microsoft Office and CRM software

 Bonus Points:

• Competitive entry-level salary.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with company match.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.