Hybrid Group Sales Manager - In Market bei Camelback Resort

Job Title: Group Sales Manager

Department: Sales

Reports to: Director of Sales

The Group Sales Manager will secure new volume accounts; grow positive relationships with assigned existing accounts; assure positive recognition within the local community for the hotel.

How I can Create Guests for Life:

• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel to conduct outside calls, promote the hotel and review competition.
• Represent hotel at trade shows.
• Perform other duties as requested by management.

Key Responsibilities Include:

Relationship & Brand Representation:

• Represent the hotel with professionalism and enthusiasm to prospective and current clients.
• Be a local market expert—staying informed about competitive trends, events, and high-demand periods.
• Actively promote hotel features, services, and unique advantages.

Business Development & Sales Strategy:

•  Identify and pursue new business opportunities through networking, cold calls, and research.
•  Use tools like STAR reports and market analysis to build compelling sales strategies.
•  Target key accounts, event planners, and community influencers to drive revenue.

Tailored Proposals & Solutions:

•  Conduct site visits and create custom proposals that exceed client expectations.
•  Listen actively to client needs and provide creative, cost-effective solutions.
•  Work cross-functionally to ensure smooth execution and client satisfaction.

Negotiation & Closing:

• Confidently present, negotiate, and close deals that align with hotel goals.
• Upsell and cross-sell services to maximize profitability.
• Achieve or exceed established booking goals and revenue targets.

Account Management:

• Build and maintain long-term relationships with key clients.
• Ensure seamless event execution through clear communication and coordination.
• Follow up post-event to gather feedback and cultivate repeat business.
• Reporting & Administration
• Maintain accurate records of sales activity, contracts, and client interactions.
• Complete daily, weekly, and monthly reporting as required.
• Stay compliant with company policies, procedures, and relevant regulations.

Is this the job for me:

• High school diploma or equivalent required.
• Bachelor's degree in Business Administration, Marketing, or a related field (preferred)
• 4 years of progressive hotel sales experience without a college degree; or 2 years of progressive hotel sales experience with bachelor’s degree in hospitality or related field.
• A persuasive communicator with strong presentation, negotiation, and closing skills.
• Highly organized with the ability to prioritize and manage multiple projects.
• Proficient in CRM systems, Microsoft Office, and sales reporting tools.
• Passionate about hospitality, with a guest-first mindset and a team-player attitude.
• Willing and able to travel locally and occasionally overnight.

What’s in it for me:

• Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks.
• Paid Training to gain skills, knowledge, and experience for professional development.
• Not to be missed employee events throughout the season.
• Referral Bonuses – invite your friends to work with you!
• Competitive wages and advancement opportunities.
• Interact with people from all over the world!
• Next day pay, through PayActiv.
• Tuition Reimbursement*
• Medical, dental, vision insurance, 401K*
• Vacation and PTO*

*Full-Time status benefits

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.