Hybrid PACE Outreach and Enrollment Supervisor (Central Valley PACE - Modesto) bei GVHC
GVHC · Modesto, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Modesto
Assists with the planning, development and coordination of marketing for PACE (Program of All-Inclusive Care for the Elderly); including activities to promote and maximize awareness of PACE within the community. Coordinates daily duties of the outreach and enrollment team.
Schedule: Monday – Friday, working from 8:00am – 5:00pm.
Compensation:
$31.09 - $32.64 an hour
Essential Duties and Responsibilities
- Effective communication and problem solving skills.
- Assists with the design and development of sales and marketing materials, ensuring all materials are up to date.
- Ensures positive experience for potential enrollees, candidates, and their families for the PACE program.
- Delivery of all marketing material.
- Coordinates and attends recruitment activities and member processes.
- Plans and organizes internal and external marketing events.
- Supports the sales and marketing techniques utilized to outreach to diverse social and ethnic groups; and communicate effectively with them.
- Develop systems and procedures to efficiently track and trend all sales activity.
- Works closely, and regularly meets with the GVHC Marketing team, Outreach and Enrollment Manager and Director of Center Operations.
- Additional duties and responsibilities as required.
Physical Demands
- Ability to lift up to 30 pounds. Moving, lifting or pushing greater than 30 pounds, should be done with assistance as appropriate.
- Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
- Must have vision with or without lenses that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
- Must have high manual dexterity.
- Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.
Work Environment
- Potential exposure to biohazards, including infectious material and waste and any other conditions common in a health care environment.
- Subject to unpleasant odors.
- The noise level is usually quiet to moderate, but may at times be noisy and crowded.
Education/Experience Requirements
Minimum Qualifications
- Work is varied and moderately complex, and requires a moderate degree of discretion and independent judgment.
- Must have strong communication and presentation skills, both oral and written.
- Proficient in Microsoft Office applications; advanced Microsoft Excel experience required.
- Strong interpersonal and sales skills.
- Must take and pass the State of California DHCS PACE and Medi-Cal Marketing Certification exam within 60 days of hire.
- Meet a standardized set of orientation and/or individual competencies for the specific position description established by Central Valley PACE and approved by CMS before working independently.
- Detail oriented, precise and well organized.
- Knowledge on how to create contacts and generate a referral source.
- Comfortable with monthly goals and productivity metrics.
- Current BLS CPR Card certified by the American Heart Association.
- Valid California Driver’s License, acceptable driving record and vehicle insurance.
- Bilingual: Spanish/English, preferred.
- Knowledge of PACE marketing regulations (state and federal), preferred.
- Principles and practices of health care service delivery, managed care, health care systems, preferred
- Knowledge and/or experience with the senior care market, including competitors, regulations, and available resources, preferred.
Education/Experience
- High school diploma or equivalent.
- Minimum two (2) years marketing or sales experience in the health care industry or related field.
- Minimum two (2) years’ experience in health plan enrollment.
- Minimum two (2) year experience working with seniors (professional and personal experience accepted).
- Experience with HMO, Medi-Cal/Medicaid, Medicare, and senior care related sales, preferred.