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Hybrid PACE Outreach and Enrollment Supervisor (Central Valley PACE - Modesto) bei GVHC

GVHC · Modesto, Vereinigte Staaten Von Amerika · Hybrid

64.667,00 $  -  67.891,00 $

Jetzt bewerben

Assists with the planning, development and coordination of marketing for PACE (Program of All-Inclusive Care for the Elderly); including activities to promote and maximize awareness of PACE within the community.  Coordinates daily duties of the outreach and enrollment team.

Schedule: Monday – Friday, working from 8:00am – 5:00pm.

Compensation:

$31.09 - $32.64 an hour

Essential Duties and Responsibilities

  • Effective communication and problem solving skills.
  • Assists with the design and development of sales and marketing materials, ensuring all materials are up to date.
  • Ensures positive experience for potential enrollees, candidates, and their families for the PACE program.
  • Delivery of all marketing material.
  • Coordinates and attends recruitment activities and member processes.
  • Plans and organizes internal and external marketing events.
  • Supports the sales and marketing techniques utilized to outreach to diverse social and ethnic groups; and communicate effectively with them.
  • Develop systems and procedures to efficiently track and trend all sales activity.
  • Works closely, and regularly meets with the GVHC Marketing team, Outreach and Enrollment Manager and Director of Center Operations.
  • Additional duties and responsibilities as required.

Physical Demands

  • Ability to lift up to 30 pounds. Moving, lifting or pushing greater than 30 pounds, should be done with assistance as appropriate. 
  • Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
  • Must have vision with or without lenses that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
  • Must have high manual dexterity.
  • Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.

Work Environment

  • Potential exposure to biohazards, including infectious material and waste and any other conditions common in a health care environment.
  • Subject to unpleasant odors.
  • The noise level is usually quiet to moderate, but may at times be noisy and crowded.

Education/Experience Requirements

Minimum Qualifications

  • Work is varied and moderately complex, and requires a moderate degree of discretion and independent judgment.
  • Must have strong communication and presentation skills, both oral and written.
  • Proficient in Microsoft Office applications; advanced Microsoft Excel experience required.
  • Strong interpersonal and sales skills.
  • Must take and pass the State of California DHCS PACE and Medi-Cal Marketing Certification exam within 60 days of hire.
  • Meet a standardized set of orientation and/or individual competencies for the specific position description established by Central Valley PACE and approved by CMS before working independently.
  • Detail oriented, precise and well organized.
  • Knowledge on how to create contacts and generate a referral source.
  • Comfortable with monthly goals and productivity metrics.
  • Current BLS CPR Card certified by the American Heart Association.
  • Valid California Driver’s License, acceptable driving record and vehicle insurance.
  • Bilingual: Spanish/English, preferred.
  • Knowledge of PACE marketing regulations (state and federal), preferred.
  • Principles and practices of health care service delivery, managed care, health care systems, preferred
  • Knowledge and/or experience with the senior care market, including competitors, regulations, and available resources, preferred.

Education/Experience

  • High school diploma or equivalent.
  • Minimum two (2) years marketing or sales experience in the health care industry or related field.
  • Minimum two (2) years’ experience in health plan enrollment.
  • Minimum two (2) year experience working with seniors (professional and personal experience accepted).
  • Experience with HMO, Medi-Cal/Medicaid, Medicare, and senior care related sales, preferred.
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