Hybrid Sr. Director, Patient Experience Strategy bei None
None · Atlanta, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Atlanta
Title | Sr. Director, Patient Experience Strategy |
Department | Home Office | Strategic Engagement |
Classification | Grade 9 SS A | Salary from $95,000.00 |
FLSA Status | Full Time | Exempt |
Supervisor (title) | VP, Strategic Engagement |
POSITION SUMMARY (Basic purpose or primary function of job)
The Senior Director, Patient Experience Strategy, (“Sr. Director”) is charged with execution of strategy and tactics that improve patient experience through our Ideal Model of Care initiative. This includes but is not limited to the use of Patient Reported Outcomes (PROs) to inform the development of success metrics, creating patient experience standards for hospitals/systems specific to arthritis, and the creation of a certification program for hospitals/systems who meet these standards. The Sr. Director will convene internal and external stakeholders and partners who support patient experience efforts. Additionally, the Sr. Director will manage strategic projects as assigned by the CEO and Executive team that require significant org-wide collaboration on timely deliverables with mission and revenue impact. The Sr. Director role will include management of staff and budget oversight. |
JOB RESPONSIBILITIES (Principal responsibilities or job duties)
|
REQUIRED EXPERIENCE & EDUCATION
|
ESSENTIAL JOB FUNCTIONS AND TIME ALLOCATIONS
Strategic Project Management | 40% |
Patient Reported Outcomes | 30% |
Stakeholder/Partnership | 20% |
Administrative and Staff Management | 10% |
Total | 100% |