Hybrid Parts/Service & Purchasing Support Specialist bei Timesavers

Job Summary

We are seeking a Parts/Service & Purchasing Support Specialist to support the parts/service and purchasing departments.  This role will assist with quote and order generation, parts tracking, and technical phone support. This role is key to maintaining workflow, handling customer inquiries, and ensuring timely and accurate parts delivery. 

  Duties and Responsibilities 

• Create, enter, and track purchase orders in the system in a timely and accurate manner.
• Track the delivery and status of parts ensuring accuracy and timely delivery.
• Effectively communicate and prepare quotes for internal stakeholders and customers.
• Provide phone-based technical support to customers, helping troubleshoot mechanical and system issues with machines.
• Assist in the Parts Distribution Center (PDC) with packaging, labeling, inventory tasks, and shipments as needed.
• Maintain accurate records of all purchase orders and purchases in XA and other internal tracking systems.
• Provide general administrative support with various tasks to support the overall efficiency of the purchasing, service, and parts team as needed.

 Qualifications

• High school diploma or equivalent.
• 2-3+ years in technical support, purchasing, or parts coordination role.
• Strong understanding of schematics, mechanical systems, and pneumatics.
• Proficient in Microsoft Office (especially Excel and Outlook).
• Experience using MRP or ERP systems.

 Preferred Qualifications

• Associate’s or technical degree in mechanical, industrial, or electrical systems.
• Previous experience in a manufacturing or equipment service environment.
• Familiarity with industrial machinery and their service requirements.
• Familiarity with XA.

 Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Occasional lifting up to 40 lbs.
• Walking, standing, and manual dexterity required during warehouse tasks or typing.
• Frequent talking and listening.

 Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• 10 Paid Holidays

 About the Company

Timesavers is a leading manufacturer of wood and metal finishing equipment, with over 75 years of experience in developing innovative wide belt abrasive finishing and metal fabrication machinery. Since 1946, the company has partnered with industries worldwide to create custom solutions that improve material finishing processes, increase productivity, and reduce waste. Timesavers specializes in delivering advanced finishing products for woodworking, metalworking, and other manufacturers, ensuring superior performance and personalized customer support. Their mission is to provide tailored solutions that meet unique manufacturing needs, backed by expertise and a customer-focused approach.

 EEO Statement

Timesavers LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status with regard to public assistance or any characteristic protected under federal, state or local law.