Hybrid RSSR - Language Desk- Korean (Chicago or Houston) bei United Airlines
United Airlines · Chicago, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Chicago
Jetzt bewerbenWhat's needed to succeed (Minimum Qualifications):
- High School Diploma or equivalent experience
- Proficient in English (written and spoken)
- Proficient in Korean (written and spoken)
- Computer literacy, including being able to keyboard with accuracy, learn airline-specific reservation/ticketing software and resolve problems via the computer
- At least one year experience in sales, customer contact, call center, customer service or other related work is preferred
- Be able to work any shift within a 24-hour/day, 7-day/week operation, which can include late nights, early hours, weekends and holidays
- Ability to sit and work at a computer for extended periods of time while communicating with customers
- Must be legally authorized to work in the US for any employer without sponsorship
- Successful completion of interview required to meet job qualifications
- Reliable, punctual attendance is a crucial function of the position
- Must agree to follow all established United policies including those found within the Working Together Guidelines, Reservations Handbook, Drug and Alcohol Policy, and other applicable United policies and rules
- Able to pass a 10-year security background check
What will help you propel from the pack (Preferred Qualifications):
- 2+ Years of Contact Center and Call Center experience
- 2+ Years of Customer Service Experience
- Experience in a fast-paced work environment
- Airport Experience (operations, customer service, baggage, customer solutions)