Homeoffice Property Preservation Specialist bei ZVN Properties, Inc.

ZVN Properties, Inc. is a nationally recognized provider of field services for residential and commercial real estate. Since its founding in 2004, ZVN has delivered best-in-class property preservation, repair and rehab, hazard claim recovery and inspection services, earning a reputation for quality, reliability and community impact. The company operates through a nationwide network of over 5,000 subcontractors, supported by dedicated Quality Control and Vendor Relations teams, ensuring all work meets rigorous investor, client, and regulatory standards.

ZVN is proud to be part of The Fay Group, an integrated real estate and mortgage services platform managing more than $46 billion in assets. The Fay Group brings together deep expertise across the real estate lifecycle – including loan servicing, property management, title, mortgage originations, renovations, and insurance – and leverages shared infrastructure, data, and technology to support scale and operational excellence. ZVN’s continued growth is further supported by Genstone, The Fay Group’s property services holding company, which aligns specialized businesses to deliver efficient, end-to-end solutions for both institutional and consumer markets.

Headquartered in Canal Fulton, Ohio, ZVN Properties, Inc. was founded on the principles of integrity, accountability, and transparent communication – values that continue to guide its operations today.

Reporting to the Warehouse Manager, this position is responsible for supporting daily warehouse operations with a focus on cabinet-related tasks. This role assembles cabinets, assists with cabinet deliveries, wraps and protects cabinets for transport, and organizes cabinets by kitchen or project.

Additionally, this position maintains a clean and orderly work environment and performs various general warehouse duties as needed to support overall efficiency and workflow, including unloading materials, restocking supplies, assisting with inventory counts, and helping with equipment maintenance or minor repairs.

Reporting to the AVP, Property Preservation, this position is responsible for managing a diverse portfolio of pre-sale, Real Estate Owned (REO), and Federal Housing Administration (FHA) conveyance properties across multiple states. This role coordinates and oversees all aspects of property maintenance, including bid review, vendor management, code compliance, and quality assurance.

Additionally, this position ensures timely and accurate updates to internal and client systems, maintains data integrity, and supports performance metrics through detailed documentation and proactive issue resolution. This role closely collaborates with cross-functional teams and ensures adherence to client service agreements to help maintain operational efficiency and service quality.

Qualifications include:

• High School Diploma/GED required; Bachelor’s Degree in Business or related field preferred
• 1+ years’ experience in property preservation, property management, construction, vendor management, or quality control
• 1+ years’ experience reviewing vendor bids, analyzing inspection reports, and preparing invoices in accordance with client or regulatory standards preferred
• Familiarity with investor guidelines for FHA, VA, USDA, Fannie Mae, and Freddie Mac preferred
• Ability to interpret and manage property data, bids, and inspection reports in a fast-paced, deadline-driven environment
• Solid skills and experience in MS Word, Excel, and Outlook
• Strong verbal and written communication skills
• Strong interpersonal skills
• Strong analytical skills
• Solid decision-making abilities coupled with sound judgment
• Strong time management skills
• Ability to prioritize numerous tasks and manage shifting priorities
• Client-focused with strong execution skills and results orientation
• High level of precision with attention to detail and consistency 
• Flexible, open to change, and able to learn new things quickly
• Ability to work in a collaborative environment and provide guidance for working groups

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Featured Benefits

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program

Compensation

• The hiring range for this position is between $35,360.00-$41,600.00 annually

Fay Cares!

The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.