Hybrid Operations Assistant - Measutronics Division bei Duncan-Parnell

Duncan-Parnell is the Southeast’s leading distributor of technology products and services for the construction, engineering, survey, manufacturing, and design industries.   Our Measutronics division sells and supports equipment from industry leading manufacturers like Trimble, Applanix, HYPACK, Carlson, CEE HydroSystems, Valeport, FreeWave, and more. Our team blends a diverse range of knowledge and experience that includes Geomatics, Surveying, Construction, Electronics, Mechanical, Marine Technology, and Military. Duncan-Parnell’s growth is directly attributed to its dedication to customer success, partnerships with first in class solutions providers, and a work culture that facilitates personal growth and teamwork. 

Duncan-Parnell's Measutronics division is looking for an Operations Assistant in our Lakeland, FL location.  This is a great opportunity for someone engaging and customer focused, with a strong attention to detail.  Duncan Parnell will provide the resources, we just need your hard work, dedication, energy, and focus on office efficiency, sales support, and elevating customer experience.   Come join our team! 

Job Overview

The Operations Assistant serves as a vital point of contact for visitors, customers, and internal team members, with primary responsibilities centered around front desk operations and shipping and receiving activities. This role ensures smooth day-to-day business functions by maintaining a welcoming front office environment, efficiently managing inbound and outbound shipments, and supporting basic administrative, customer service, and logistics needs. The ideal candidate is detail-oriented, organized, and comfortable handling both clerical and physical tasks in a fast-paced environment.

Essential Functions and Duties

Reception & Administrative Support

• Serve as the first point of contact by greeting visitors, answering phone calls, and routing inquiries appropriately.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain front desk and entry presentation and orderliness.
• Prepare and maintain basic administrative reports, logs, and records.
• Provide entry-level marketing and sales support, such as updating databases and maintaining customer lists.
• Provide clerical support to various departments as needed.

Shipping & Receiving Operations

• Receive, inspect, and document incoming shipments for accuracy and quality.
• Coordinate and prepare outgoing shipments, including labeling, packaging, and arranging pickups with carriers.
• Maintain accurate shipping and receiving logs.
• Help maintain internal dashboards and communication systems.
• Support customer service inquiries and escalate issues appropriately.

Required Skills and Abilities

• Proficient with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Strong organizational and multitasking skills.

• Professional communication and interpersonal abilities.

• Comfortable with basic shipping software and equipment (scanners, label printers, etc.).
• Experience with data entry and customer service practices.
• Ability to lift and carry packages (up to 50 lbs.) and perform light physical duties as required.
• Friendly, service-driven attitude with attention to detail.

Education & Experience

• High school diploma or equivalent required; associate degree preferred.
• 2+ years of experience in receptionist, administrative support, or shipping/receiving role.
• Experience in logistics, retail, warehouse, or technical service environment is a plus.

Other Requirements

• Must support and abide by Duncan-Parnell’s values, mission, policies, and practices.
• Must be able to perform physical tasks including sitting, standing, walking, and moderate lifting.

Benefits:

• Medical, dental, vision, life, and long-term disability insurance available
• Medical and dependent care FSA or HSA
• 401(k) Retirement Plan
• PTO and Holidays
• Paid Parental Leave per terms of the plan

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities