Hybrid Sr Director, DigitalONE IT Strategy & Transformation bei Digital Realty Trust, L.P.

Position Title: Senior Director, DigitalONE IT Strategy & Transformation

Location: Atlanta, GA, US

Your role 

We are seeking a strategic, delivery focused, and highly motivated IT leader to serve as the Sr. Director, DigitalONE IT Strategy & Transformation.  In this role, you will be responsible for defining and leading the enterprise-wide DigitalONE UAT framework and overseeing the Hypercare strategy to ensure a seamless transition from deployment to operational stability.  You will also play a key role in aligning technology initiatives with business objectives, ensuring solution readiness, and long-term success through rigorous testing and post-go-live support.

What you’ll do 

• Own and manage the DigitalONE UAT governance framework. Define standards and best practices for test planning, case development, execution and defect management.
• Partner with Business Process Owners, Business Analysts, and QA to ensure UAT scope aligns with business strategy, requirements and key outcomes.
• Collaborate with cross-functional IT Technical Leads to ensure data, environment readiness, and other success criteria are in place.
• Manage and mentor cross-functional UAT Test Captains, Hypercare Coordinators, readiness leads and testing teams.
• Define and implement a consistent Hypercare model across the DigitalONE program.
• Ensure structured post-go-live support plans, including issue triage, reporting and resolution management are in place.
• Facilitate transition to steady-state operations and track KPIs to measure stabilization.
• Partner with Business and IT Leaders to ensure technology alignment with corporate strategy goals for future roll outs.
• Align with overall DigitalONE IT PMO guidelines and operating models.
• Cultivate a culture of accountability, agility and continuous improvement.

What you’ll need 

• Minimum 10 years of progressive IT leadership experience, including strategic planning, large-scale technology delivery and business transformation experience.
• Demonstrated experience in driving enterprise-wide UAT management, Hypercare/Post-Implementation support for complex systems or platforms.
• Proven track record of aligning technology solutions with business strategy and measurable outcomes.
• Exceptional communication and stakeholder engagement skills, including experience influencing senior executives.
• Bachelor’s degree in information technology or related field; Master’s preferred.
• Strong knowledge of enterprise platforms (e.g., ERP, CRM, cloud/SaaS) and agile/waterfall delivery methodologies.

Preferred Qualifications:

• Experience and background in large-scale business and platform transformation programs.
• Consulting and program management background is a plus.
• Experience with Agile methodology and Jira.
• Familiarity with enterprise testing tools (e.g., JIRA, Service Now, ALM)

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and X.

A bit about our Digital team

Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it’s a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.