Hybrid Licensed Branch Loan Coordinator bei Nova Home Loans

Description

Core Values

PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.

We are seeking a Licensed Branch Loan Coordinator to join our team at our Corporate office. This is a fully onsite position—remote or hybrid work arrangements are not available. The Licensed Branch Loan Coordinator supports the branch production pipeline by managing and coordinating loans fully negotiated or originated by a licensed Loan Officer or Loan Officer Associate. This role is responsible for reviewing files to ensure compliance with underwriting standards and completeness before submission. The coordinator communicates with borrowers to collect required documentation and serves as a liaison between origination and processing. Because a license is required, this position may also originate specialty loans.

Evolving as a Licensed Branch Loan Coordinator by having…

• High School Diploma or GED required.

• Active Mortgage Loan Originator (MLO) license in good standing required.

• 1–3 years of recent experience in the mortgage industry (e.g., loan officer, underwriter, or processor) preferred.

• Previous customer service experience preferred.

• Fluency in written and spoken Spanish is a plus.

Exciting Opportunities to Grow by…

• Review loan applications received from the Loan Officer or Loan Officer Associate for completeness and accuracy using the DIRFT process; provide feedback to the origination team as needed.

• Meet with borrowers to sign disclosures after the file has been fully negotiated by the licensed loan originator; collect required documentation, conditions, disclosures, and applicable fees.

• Verify all documentation is complete and accurate; provide borrowers with a checklist of any outstanding items, including deadlines for submission.

• Calculate and verify borrower income to ensure qualification.

• Collaborate with the origination team to address questions regarding loan programs, qualification requirements, and income calculations.

• Ensure all data entry in the Loan Origination System (LOS) is accurate and compliant with applicable rules and regulations.

• Resolve file issues, bottlenecks, and qualification challenges throughout the loan production process.

• Respond to borrower inquiries regarding loan application status, delivering prompt and professional customer service.

• Originate specialty loans only; not authorized to originate loans outside of specialty loan programs.

• Perform other duties as assigned.

Show us your growth with…

• In-depth knowledge of applicable federal, state, and local laws, rules, and regulations related to all types of mortgage loans.

• Ability to maintain a high level of confidentiality with sensitive, proprietary, or trade-secret information.

• Proficient in Microsoft Word, Excel, and Outlook, as well as mortgage loan origination software.

• Strong oral and written communication skills.

• Excellent follow-up and follow-through abilities.

• Exceptional attention to detail.

• Ability to thrive in a fast-paced environment while maintaining accuracy, quality, and composure under pressure.

• Capable of working independently and collaboratively as part of a team.

Benefits Offered...

NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program

NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.

Qualifications