- Junior
- Optionales Büro in Miami
Job Title: ULD Controller
Reports to: ULD Control Manager
Type of Position: Full-time
About Company:
For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged.
Job Summary:
The ULD Controller is primarily responsible for managing ULD steering for our customers, ensuring that a sufficient number of ULDs are always available to support safe and efficient cargo and baggage operations. This role includes overseeing the movement, tracking, inventories and timely return of ULDs for the next flight, as well as maintaining accurate data within the ULD Control Information System.
Working closely with customers, vendors, and internal teams, the ULD Controller optimizes ULD planning and logistics while also handling quality control, reporting, and ensuring compliance with operational standards.
Principal Duties & Responsibilities:
- Managing ULD fleet to ensure a safe ULD operation.
- Track and trace ULD loaded onto trucks departing from destination airport gates for last-mile delivery.
- Ensure the timely return of ULDs to ACL Airshop Regional Distribution Centers or the operator’s designated handling agents.
- Monitor, control, and prevent ULD damage.
- Communicate any issues or irregularities that may affect operations.
- In coordination with and upon approval from the User, notify relevant agencies about demurrage fees, equipment loss, damage, and beyond-economic-repair (BER) compensation.
- Coordinate with customers, vendors, and the operations team regarding ULD movements to ensure proper and timely planning.
- Monitor pallet inventory and stock levels.
- Ensure all required equipment is in the correct position/location.
- Maintain the accuracy of the ULD Control Information System (software) by managing message queues and systematically processing data.
- Responsible for quality control, report preparation, and follow-up.
- Perform other duties as assigned.
Required Skills/Competencies/Abilities/Personal Attributes:
- Excellent verbal and written communication skills.
- Outstanding organizational skills and attention to detail.
- Ability to work independently with minimum supervision.
- Prioritization: Capacity to multi-task and prioritize a variety of tasks.
- Customer Skills: Ability to establish, nurture, and maintain positive and productive relationships with customers and vendors.
- Teamwork and Cross-Functional Collaboration: Ability to work effectively with employees across departments, at all levels of the organization, including various worldwide cultures.
- Adaptability: ability to work in a dynamic, fast-paced environment and adjusts quickly to changing priorities or requirements.
- Demonstrates the ability to proactively follow up on leads and naturally shows initiative.
- Must demonstrate a strong sense of responsibility.
- Fluent English skills. Additional language skills are considered an asset.
Education and Experience:
- High school diploma. Bachelor’s degree in business, administration, management, or related field preferred.
- Proven experience in aviation.
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Knowledge of ERP system is a plus.
Work Schedule/Location & Other Requirements:
- Hybrid
- Monday-Friday
- Location: Must be local to Miami, FL
Pay & Benefits:
- Base Pay
- Annual Target Bonus, awarded based on company performance
- Annual Merit Increase, awarded based on individual performance
- Company Paid Holidays
- PTO
- You will be eligible for benefits including medical, dental, vision, voluntary life insurance, short- and long-term disability, and other supplemental plans on the 1st day of the month, following sixty (60) days of employment. Eligibility for 401(k) begins after ninety (90) days of employment. Employee premiums for benefit plans is determined by the Plan provider(s).
The description above is only a description of the work and not an exhaustive list. The person who fulfills this position is therefore obliged to carry out all activities which are reasonable for this position.
An Equal Employment Opportunity Workplace
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