Hybrid Administrator, Assoc Sales bei Progress Rail

• Responsible for analyzing warranty failure information, confirming customer contractual agreements;
• Manage PRL Service Welders to respond to customer repair requirements;
• Work involves accuracy and the ability to make independent decisions within the limits of our supply chain, warranty, sales, service and financial process;
• Significant independent judgment is used, but some direct guidance received from supervisor/manager;
• Adhere to all Company, Department, and Workgroup policies and procedures including Sarbanes-Oxley;
• Participate in department, workgroup, and project meetings and discussions.

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

• Bachelor’s degree with a major in engineering, business, or Finance or equivalent training.

Sr. Statistical Analyst - Warranty

LaGrange

• Prepare monthly and annual financial summaries;
• Maintain extended/ deferred warranty activities;
• Maintain Policy activities;
• Support department Sarbanes-Oxley requirements;
• Prepare and maintain proposal quote requests;
• Prepares, analyzes and audits warranty data for adjudication and reporting to PRL management;
• Prepares warranty application data integrity check to assure accuracy of information;
• Searches out and corrects inconsistent data and recommends process changes to strengthen data to allow for increased accuracy of failure, reliability, and cost calculations;
• Writes reports to customers, distributors, and/or field service team with summaries of findings as they relate to warranty claims;
• Monitors and audits reports to assure accuracy;
• Act as warranty analyst for Power Product distributors, and various other domestic accounts as required;
• Key resource for SAP warranty transactions;
• Maintain and record statistical data;
• Perform Special assignments as required;
• Approve/administer warranty claims problems/disputes as needed;
• Investigate/ resolve warranty request problems/disputes as needed;
• Review DIRs for accuracy;
• Review submitted orders for accuracy & update misinformation accordingly;
• Customer-specific conference calls;
• Coordinate on-site service welder support;
• Support management report requests.

• Analytical ability where problems are complex;
• Interpersonal skills to work effectively with customers, suppliers and other departments;
• Proficient in Microsoft Office software (MS Word, Excel, Power Point and Access);
• Oral and written communications skills;
• Customer relationship building;
• Strong organization skills, able to consistently meet deadlines;
• Ability to work and contribute in a team environment;
• Technical knowledge of locomotive components;
• Extensive knowledge of SAP (Material Master, Purchase Orders, Financial Transactions, and Warranty Transactions);
• Knowledge of shop practices and basic machinery;
• Ability to travel as required.

Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.**

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
• Flexible Spending Accounts
• Paid Vacation
• Paid Holidays
• Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Site specific Production and Incentive Plans
• Site specific Step and Skill Level Wage Adjustment Plans
• Site Specific Relocation and Sign-on Bonus Programs

*Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.

**Subject to position, eligibility, and plan guidelines.

Marketing, Sales and Service

Illinois

$77,069.75 - $139,668.00