Hybrid Insurance Specialist bei Ruoff Mortgage Company Inc

Description

Position Summary

The Insurance Specialist is responsible for reviewing homeowners’ insurance quotes and flood insurance quotes, requesting the final policies and any corrections which might be needed. This position will review the finalized homeowner’s policies and flood insurance policies (if applicable) to ensure accuracy and sufficient coverage. Additionally, the candidate will need to communicate efficiently and effectively with both internal and external business contacts and maintain professional communications which align with company policies and procedures as well as industry standards.

Essential Responsibilities

• Review insurance quotes and final homeowners policies to ensure accuracy and the insurance requirements are met.
• Complete a final evaluation and analysis of the homeowners policy and request corrections as needed.
• Act as communication liaison between insurance agents, Ruoff employees and other outside contacts as needed.
• Responsible for a high level of confidentiality and security while handling company information; verbal and/or written documentation.
• Maintains a professional image and standards consistent with company policies and procedures. Performs other tasks as requested.

Knowledge, Skills and Abilities

• Ability to read, write, and communicate at a level consistent with the requirements of this position.
• Ability to learn and support new systems and applications and use critical thinking skills to make sound decisions while meeting deadlines.
• Must be self-motivated and maintain a positive attitude while achieving individual and company goals.
• Must have excellent organizational skills to access resources as needed to ensure acceptable quality and productivity standards.
• Must demonstrate flexibility to adapt to peak periods of an increased workload and the correlating increased productivity goals.

Experience and Training

• High school diploma or equivalent is required.
• Proficient with Teams and MS Office including Outlook, Word, Excel and PowerPoint.
• Comprehensive mortgage lending experience, preferred.
• Knowledge of current loan processing and Encompass software, preferred.
• Ability to maintain industry standard training according to company policies.

Requirements

Physical Demands and Work Environment

Physical Demands:

• Mostly sedentary, however, while performing the duties of this job, the employee is occasionally required to walk; stand: reach with hands and arms; bend; talk and hear Extensive reading and computer use is expected more than 80% of the time.
• Understanding and communicating detailed information written, verbally, in person and by telephone is essential. Must be able to communicate effectively with others.
• Regular attendance is necessary and essential to this position.

Work Environment:

• Routinely use office equipment such as computers, phones and copier. Professional atmosphere at the corporate office

Job Dimensions

• Internal Relationships: All internal operations staff and management, loan officers, loan officer’s team, underwriting, compliance and secondary marketing
• External Relationships: Insurance agents and other outside professionals

Why is Ruoff Mortgage the right career choice?

• At Ruoff Mortgage, we truly believe that where you work and loving your job matters, so you will receive all the vital resources necessary for your career to take off! Our team is focused on helping our clients achieve their home borrowing goals while providing our employees with a rewarding, professional experience, and a friendly team-oriented work environment.

We offer a comprehensive Ruoff Total Rewards benefits package designed to support the well-being and success of our employees. 

• Health & Wellness: Enjoy comprehensive health insurance plans, including medical, dental, and vision coverage, to keep you and your family healthy.
• Retirement Savings: Take advantage of a 401(k) plan with company match to help you plan for your future.
• Paid Time Off: Benefit from paid vacation, holidays, and sick leave to ensure you maintain a healthy work-life balance.
• Professional Development: We support your growth with training, education, and opportunities for career advancement.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal or professional challenges.

We’re committed to providing our employees with the tools and resources they need to thrive both personally and professionally.

Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.