Hybrid Senior Executive, Digital Marketing bei Income Insurance Limited

• Website Content Management:
  • Serve as the primary point of contact for all Income website content update requests, engaging with various internal stakeholders (e.g., product, sales, finance, brand teams).
  • Manage the end-to-end content lifecycle for Income’s corporate website, from request intake and prioritization to publishing and archival.
  • Ensure all website content is accurate, up-to-date, on-brand, and optimized for SEO.
  • Identify and implement process enhancements for website content management to improve efficiency, accuracy, and stakeholder satisfaction.
  • Maintain a content calendar for website updates and new content launches.
• Marketing Operations & Project Management:
  • Oversee and project manage direct customer communications, working closely with relevant teams (e.g., Ops, Finance, Strategic Comms, OS) to ensure timely and accurate delivery.
  • Develop and maintain efficient workflows for various direct communication operational tasks.
  • Track and report on the progress of content and communication projects, identifying and mitigating potential risks.
  • Support the broader Digital Marketing & Customer Experience team with operational needs as required.

KPIs: 

• Travel Cross sell & Motor Cross sell
• SEO KPIs
• Specific SLA milestone KPIs

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• 3 years of experience in marketing, with a strong focus on project management and marketing operations.
• Proven experience with content management systems (CMS)
• Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines.
• Excellent written and verbal communication skills, with a keen eye for detail and grammar.
• Strong interpersonal skills and the ability to effectively engage with diverse stakeholders at all levels.
• Proficiency in project management tools (e.g., Asana, Jira) is highly desirable.