Hybrid People and Culture Generalist bei The Dewberry

Job Title: People & Culture Generalist 
Location: The Dewberry Charleston– Charleston, SC
Department: People & Culture 
Reports To: Director of People & Culture

Who We Are:

At The Dewberry, we are a close-knit team of passionate professionals dedicated to delivering flawless, world-class service while upholding our distinct brand standards. Every teammate is an essential contributor to the success and spirit of our hotel, and we take pride in creating unforgettable guest experiences rooted in authenticity, humility, and innovation.

Position Overview:

The People & Culture Generalist plays an essential role in supporting our commitment to creating a best-in-class employee experience. This position partners closely with the Director of People & Culture to lead efforts in recruitment, teammate engagement, compliance, onboarding, and day-to-day HR operations.

The ideal candidate brings a people-first mindset, a passion for hospitality, and the organizational skills to help support a high-performing and culture-driven team.

Key Responsibilities

Talent Acquisition & Onboarding

• Manage the full-cycle recruitment process for hourly and select salaried positions.
• Post open roles, screen resumes, coordinate interviews, and conduct phone screens.
• Collaborate with department leaders to understand staffing needs and workforce planning.
• Facilitate and execute new hire onboarding, including orientation, documentation, and Day One experience.
• Maintain applicant tracking system and hiring records for compliance and reporting.

Teammate Engagement & Culture

• Serve as a day-to-day resource for teammate inquiries and support.
• Assist in planning and executing engagement initiatives, recognition programs, and internal events.
• Promote a positive workplace culture aligned with The Dewberry’s values and service philosophy.
• Support efforts to improve communication, feedback loops, and cross-department collaboration.

Compliance & Administration

• Maintain accurate and up-to-date teammate files and HR documentation.
• Ensure compliance with federal, state, and local employment laws, and internal policies.
• Support the administration of teammate leaves, workers' compensation claims, unemployment filings, and safety documentation.
• Assist with teammate investigations and documentation in partnership with the Director.

People & Culture Operations

• Prepare internal communications, reporting dashboards, and status updates as needed.
• Help track teammate lifecycle events, including performance reviews, birthdays, and anniversaries.
• Support updates to the Employee Handbook and policy rollouts.
• Provide general administrative support to the People & Culture department.

Training & Development

• Partner with department leaders to identify training needs and coordinate learning opportunities aligned with hotel standards and operational goals.
• Assist in the planning, communication, and execution of new hire orientation, ensuring a seamless and brand-aligned onboarding experience.
• Maintain training records and monitor compliance with required certifications, safety trainings, and development milestones.
• Support the rollout of employee development programs, including cross-training initiatives, skill-building workshops, and performance coaching tools.
• Contribute to the creation of learning content and materials in collaboration with People & Culture leadership.
• Help promote a culture of continuous learning and professional growth throughout the hotel.

Qualifications

• Bachelor’s degree in Human Resources, Hospitality, or a related field preferred.
• 2–3 years of progressive HR experience, preferably in the hospitality industry.
• Strong knowledge of HR principles, employment law, and recruiting best practices.
• Excellent interpersonal, written, and verbal communication skills.
• Highly organized, self-motivated, and able to manage multiple priorities.
• Discreet and professional, with the ability to handle sensitive information with care.
• Proficiency in Microsoft Office Suite and experience with HRIS/ATS systems preferred.

Work Environment

• Based on-site at The Dewberry in Charleston, SC.
• Typical schedule is Monday–Friday, with flexibility for occasional evenings, weekends, or holidays depending on business needs.

Benefits of Joining The Dewberry Team:

• Competitive Compensation
• Opportunities for Career Growth and Advancement
• Full-Time and Part-Time Positions Available
• Flexible Paid Time Off
• 401(k) with Company Match at 4%
• Education Reimbursement Program
• Complimentary Downtown Parking
• Dedicated workspace provided on-site at the hotel

About The Dewberry:

As a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. 

Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern Reimagined^TM,” which he developed over the course of an eight-year renovation and preservation of the building. The hotel features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, the curated boutique The Shop as well as The Fifth Avenue Club by Saks Fifth Avenue.

The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.