Hybrid FWS Student-Academic Advising 25-26 bei Wheaton College

Reports to: Mandie Porick, Director of Academic Advising 

                        Melissa Norton, Directo of Learning and Accessibility Service

Job summary: The Student Desk Worker provides essential administrative and customer service support, ensuring the smooth operation of the department and a positive experience for students, faculty, staff, and visitors. They will assist with a variety of tasks, including greeting guests, answering inquiries, and managing administrative tasks.

Essential duties and responsibilities:

• Provide excellent customer service by greeting and assisting students, faculty, staff, and visitors with a friendly and professional demeanor.
• Answer phones, respond to emails, and direct inquiries to the appropriate person or department.
• Provide information about the department, its services, and relevant campus resources.
• Assist with administrative tasks such as filing, scanning, data entry, photocopying, and distributing mail.
• Maintain the organization and cleanliness of the front desk and common areas.
• Assist with scheduling appointments and maintaining calendars.
• Handle confidential information with discretion and professionalism.
• May assist with special projects, events, or other duties as assigned by the supervisor.

Qualifications:

• Currently enrolled as a student at Wheaton College, maintaining good academic standing.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software 
• Ability to work independently and as part of a team.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Dependability and punctuality are essential.
• MUST have Federal Work Study Award
• Work schedule: Flexible hours based on class schedule, with an average of 4-10 hours per week between 9 am and 4:30 pm
• Compensation: $15/hour