Hybrid Warehouse Lead bei Capstone Logistics
Capstone Logistics · LaVergne, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in LaVergne
JOB SUMMARY:
- Interacts with partners (client partner and common carrier representatives) to ensure superior levels of customer service
- Maintains a safe work environment at all times through management of others
- Supervises the day-to-day operation of assigned work groups to ensure that all partner and Capstone Logistics' requirements are met and implemented effectively
- Assigns tasks to associates in a fair and equitable manner
- Handling of freight as required, meeting company standards and timelines while maintaining a safe work environment
QUALIFICATIONS:
- 1-2 years of supervisory / leadership experience in an industrial setting
- Proven experience in providing high levels of customer service to internal and external partners.
- Ability to train, coach, and mentor warehouse associates
- Excellent interpersonal and communication skills (written and verbal)
- Strong organization and prioritizing skills
- Ability to simultaneously perform multiple tasks
- Ability to solve problems and make effective decisions in a fast-paced environment
- Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
PRINCIPAL ACCOUNTABILITIES:
- Ensure partner needs are met on a daily basis
- Document and resolve any customer service or associate issues daily and report them to the Regional Director or Director as requested/needed.
- Ensure all associates follow Capstone Logistics policies and work rules including Capstone safety work rules
- Hold weekly safety meetings and ensure associate participation
- Scheduling associate shifts based on partner requirements
- Assist with the interviewing, orientation and training of new associates
- Dock level negotiation of rates with common carrier representatives
- Supervise timely and accurate data entry for all services performed
- Comply with all administrative reporting and financial policies and procedures
- Ability to complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone Logistics policies and standard operating procedures
PHYSICAL REQUIREMENTS:
- Standing and /or walking for extended periods of time in warehouse environment (concrete flooring and changing temperatures)
- Ability to lift 50 lbs.
- Computer data entry.
- Ability to function in cold and hot weather environment.
- Ability to be certified to operate manual or powered material handling equipment in a safe and productive manner
EDUCATION and/or EXPERIENCE:
- Associate Degree or equivalent from two-year College or technical school or two or more years related experience and/or training; or equivalent combination of education and experience. College degree is preferred.
Performs Additional Accountabilities As Required.
About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
