Hybrid Senior Implementation Services Assistant bei Marsh McLennan
Marsh McLennan · Pune, Indien · Hybrid
- Junior
- Optionales Büro in Pune
Company:
MarshDescription:
Duties & Responsibilities:
The configuration Assistant will:
- Be responsible for implementing Darwin by configuring it to meet our Client requirements.
- Implement the feedback from peer review on the design and configure the system as per guidelines
- Perform thorough Unit testing before assigning the Work Package to QA
- Fix the defects reported by QA, conduct root cause analysis of defects and define the preventive action steps.
- Ensure process compliance – unit test plans updated on JIRA, all communication with business analyst to be tracked on JIRA
- Manage to complete the configuration scope in the estimated effort and time
Knowledge:
Darwin™ Knowledge
- Be able to perform simple configuration tasks with no guidelines or supervision;
- Able to build and perform unit testing on simple outbound and inbound interface (EG: Payroll report for a Client, provider report for a Client)
- Able to configure and schedule standard provider reports, perform simple branding and other simple-medium tasks
- Assess configuration impact and communicate this to stakeholders involved before the configuration starts
Software Development Life Cycle internal process
- Manage projects by following the ID3 methodology, using templates and the process flow described on Confluence
Communication
- Owns communication on work packages assigned: pro-actively informs project stakeholders about status of work
Growth/Development
- Seeks out opportunities for self to be assigned to different projects to demonstrate and develop new and existing skills
- Seeks development by reaching to a mentor or colleagues who can provide advice, direction and share insights on various parts of the projects assigned
- Actively attend team trainings: Service Delivery Specific Trainings, Darwin™ related knowledge session, Technology product updates
- Prove responsibility for own development: keep objectives tracker updated, ask 360 feedback from colleagues as agreed with line manager, keep Darwin skills tracker updated, identify new areas to develop
- Attend the Advance Enablement sessions, Lessons learnt sessions
Skills Required:
- Excellent verbal and written communication skills in English
- An eye for detail – good logical and numerical reasoning
- Fast learner with the ability to pick up new tasks quickly
Process/Project Management
- Sound knowledge of SDLC/STLC concepts
- Knowledge of Workflow tools(preferably Jira)/Defect Management/RCA
Added Advantage
- Basic HTML skills
- Good data manipulation skills in Excel
Education:
- B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream
Eligibility:
- Minimum 2-3 years work experience