Hybrid Publications Operations Lead - Systems and Tools bei GlaxoSmithKline

Job Purpose:

The Publications Operations Lead – Systems and Tools will be responsible for leading all activities related to GSK publications systems and tools, including but not limited to the publications management system, iEnvision Datavision. This role will also be responsible for leading all interactions with external providers of publications systems and tools on behalf of GSK. This role will serve as the link between the publications team and the pub management system to ensure that the publications process is appropriately reflected in the publications management system. This role will work closely with the Publications Operations Coordinators supporting this area and will be responsible for providing guidance and leadership to the Publications Operations Coordinators to ensure delivery of high-quality outputs as per the expectations of the Publications Leadership Team.

Key Responsibilities:

Work Experience: 8 - 10 Years

• Publications Management Systems and Tools:

  • Lead all activities related to GSK publications systems and tools, including but not limited to the publications management system, iEnvision Datavision.

  • Set strategy for using the most adequate systems to respond to business needs and aligned with external innovation trends.

  • Lead all interactions with external providers of publications systems and tools on behalf of GSK including but not limited to maintenance of the contracts, tracking contract renewal needs, tracking change requests, cost negotiations related to change requests, etc.

  • Serve as the link between the publications team and the pub management system to ensure that the publications process is appropriately reflected in the publications management system

  • Responsible for translating the needs of the publications team into publications management system configuration, evaluating feasibility of implementing any changes, communicating with the stakeholders involved to get alignment, leading the implementation of next steps as appropriate, etc.

  • Evaluate the reporting needs of the publications TA teams, explore feasibility and oversee the generation of customized reports from the publications management system as needed by the TA Publications Leads and other stakeholders with support from the Publications Operations Coordinators designated to this area

• Operational Support:

  • Maintain oversight of overall operational aspects related to GSK publications systems and tools including but not limited to access management and maintenance of the publications management system iEnvision Datavision, etc.

  • Responsible for troubleshooting issues faced by stakeholders related to systems and tools, maintaining a log of issues identified, communicating the same to the service provider for GSK systems, ensuring close follow up and tracking progress on resolution, etc.

• Training and Communication:

  • Training of stakeholders within or outside GSK Publications team on the appropriate usage of the GSK publications management systems

  • Communication to stakeholders within or outside GSK Publications team about any changes, updates, downtime, upgrade related to GSK publications management systems

• Stakeholder Collaboration:

  • Maintain open and effective communication channels with stakeholders to facilitate collaboration and address any concerns

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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