Hybrid Coordinator of CRM and Student Outreach bei High Point University
High Point University · High Point University, Vereinigte Staaten Von Amerika · Hybrid
- Optionales Büro in High Point University
QUALIFICATIONS:
Education
- Bachelor’s Degree in a related field or equivalent experience. Masters preferred.
Experience and Training
- 3-4 years of experience in related position is preferred.
- Marketing and/or admissions experience required.
- Previous CRM lifecycle management experience preferred
- Experiences with production of a variety of media particularly email and print publications.
- Should possess high energy, attention to detail, and the ability to organize effectively.
Knowledge, Skills, Ability:
- Ability to effectively communicate in person and in writing.
- Expertise in Microsoft Office, Adobe, Canva, and other digital media software is preferred.
- Must be team player/individual contributor with the mind set to operate effectively in an ever changing environment.
- The ability to travel and work nights and weekends as necessary.
- Ability to connect with the executive team of the university and maintain a culture of execution.
- Ability to consider dozens of variables when working on a problem
- Impeccable time management and solution finding skills
- Ability to lead a large group of reports, motivate, educate and nurture the success of the team, set expectations and inspect results
ESSENTIAL FUNCTIONS:
- Assists the operations teams in all aspects of enhancing the HPU Slate CRM System.
- Assures good use and maintenance of data, as well as continued ROI in Slate CRM
- Speaks publicly to individuals, groups on and off campus
- Develops and monitors statistical reports to enhance recruitment strategies, yield management, forecasting, and operational efficiency.
- Responsibilities include monitoring of the effectiveness and timing of all communications associated with CRM and improvement of communication flows.
- Serves as admissions marketing communications team leader with the Office of Communications on development and timeliness of messaging.
- Works in close collaboration with other university offices to ensure that the processes and data from the Slate system are well integrated with our internal human and electronic systems.
- Gathers analyzes and interprets data to produce periodic reports within the Slate system, most specifically on marketing initiatives.
- Stays active in SLATE user groups and seek out professional development networks to keep the institution current on innovations in the development of the Slate platform.
- Travels when needed for conferences and/or site visits.
- Other duties as assigned.
ACCOUNTABILITY:
- Accountable to direct supervisor, plus the Senior VP of Enrollment and the Office of Communications to deliver communications accurately and on time.
- Accountable to the Slate CRM Team as a valued member, contributor, and team member
If you have any questions about this position, please contact Mr. George Terry, Associate Vice President of Operations and Technology at [email protected].