Hybrid Office Assistant 2 - Foreclosure Program bei Pierce County, WA

About the Department

This position may offer 2-3 days remote work after training and approximately a year of service depending on business need.

Position Duties

Why It's a Great Opportunity: As an administrative professional with proven customer service and legal experience you will have the unique opportunity to be a part of a team that supports the Real Property Tax foreclosure process.  You will engage with customers in person, on the phone and via email to provide resource information, laws, statutes and policies pertaining to the foreclosure process. You will also prepare legal documents, create spreadsheets, track/review ownership documentation, title reports, income documents and create monthly payment plans.

Why It's a Great Department: The Pierce County Assessor-Treasurer’s Office is responsible for the mass appraisal of real and personal property throughout Pierce County, which is the foundation for assessing, calculating, and collecting property taxes.  Our mission is to deliver exceptional service to the community through equitable and efficient property valuation and the collection of property tax revenue supporting essential services across Pierce County. 

We are recognized for our integrity, strong teamwork, and commitment to serving the public with professionalism and respect. We foster a stable and collaborative work environment, offer a competitive salary and benefits package, and take pride in being part of an organization that genuinely cares about its customers and employees.

To learn more about our office, visit our website.

How to be Successful in the Role: We are looking for someone with empathy, patience and knowledge of legal documents/court documents, deeds, deeds of trust, and how property taxes work.  Someone with exceptional communication in verbal and written form as you will regularly correspond with legal partners, mortgage companies, and various stakeholders. 

We are looking for someone who is detail oriented, computer savvy, takes pride in providing a high level of customer service, takes direction well, and is able to work independently yet part of a team.  Someone who anticipates needs, problem solves and understands customer service and communication come first.  Multi-taskers, those with a high fluency in Microsoft Office Suite of programs (Word, Excel, PPT, and Outlook). Quick learners will be successful in this environment.

Your Future in this Role: Throughout the onboarding process, you will meet with the Managers and Supervisors, regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development, robust online learning, direct feedback from your manager, and other training opportunities throughout your career to ensure your success.
  
Core Daily Responsibilities:

• Prepare a variety of routine material and correspondence from written material and recording; proofread and ensure correct grammar, spelling, punctuation and capitalization on department correspondence.
• Organize, maintain and retrieve information and documents from files and records.
• Maintain simple bookkeeping, financial and statistical records requiring some technical accounting knowledge; receive and receipt various payments, fees and fines; makes proper distribution and record entries, or code incoming material for further processing.
• Perform receptionist and general office duties; respond to routine inquiries by telephone or person to person; fulfill requests for publications or office supplies.

To view the complete classification, click here. 

Minimum Qualifications

Recruiting Requirements:

• One year of general work clerical experience.
• Additional education or related experience may be substituted equally for the recruiting requirements.
• As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.  

Other Qualifications

To be considered for this opportunity please:

• Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to:   www.piercecountywa.org/jobs. 
• If you have a question about this opportunity, please email the Recruitment Team at [email protected] and specify the Job Number and Title.
• If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need. 

This is a competitive selection process. Your application form will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.
 
At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision.  Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?