Hybrid Department Manager, PGE bei American University

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

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Summary:

Departments within the School of International Service (SIS) serve as academic, organizational and community homes for our faculty, department staff, and students (undergraduate and graduate), while also facilitating interdisciplinary work within and across the school's programs and initiatives.  These are ‘non-traditional’ departments:  they fill core traditional departmental functions for faculty affairs and curricular development and delivery, but they are also specifically designed to be ‘incubators’ of SIS innovation: developing new ‘thought leadership’ initiatives, driving more outwardly-facing engagement on translational work and issues; strengthening engagement with alumni and donors; and investing in pilots and partnerships that ensure SIS remains a Top 10 school of international studies and is viewed as cutting-edge on interdisciplinary approaches to solving challenges at the intersection of key global issues.  The Department Manager creates and leverages opportunities to enable departments to serve as incubators for strategic innovation, brings expertise in the business and operational requirements and trade-offs of specific investments and priorities, and serves as a strategic partner alongside other department leadership positions. The Department Manager is the key staff member responsible for the department’s thriving, and as part of that collaborates with the other members of the department leadership team to create, cultivate, and ensure a community within the department for students, faculty, and staff. 

Essential Functions:

1.) Strategic Management of Department Budget, Operations, and Administration

• Executes a set of annual goals to guide priorities and decision-making and assesses progress throughout the year.

• Provide and share knowledge and continuity across department chairs (which rotate on a regular basis) and develop and maintain departmental-level procedures and systems related to course planning, faculty and student affairs, and other department activities.

• Designs, implements, and periodically reviews department administrative and operational policies, procedures, and guidance, and executes systems to make department decision making more data-driven.

• Responsible for booking travel and managing the logistics of department-level activities.

• Advise faculty and other members of the department on applicable financial policies and procedures and perform select human resources functions, budget review and forecasting, reimbursement processing, credit card expenditure reconciliation, and vendor maintenance.

• Work with department staff and faculty to generate Professional Services Agreements and process department payments, honoraria and all other payment requests.

• Manages project/initiative budgets, including billing and collections, and has financial oversight for the department’s budget.

2.) Curriculum Management and Student Affairs

• Manages the process for the preparation, submission, review, and adjustment of the department’s annual course offerings and course schedule.

• Oversee the planning and execution of student-facing programming as well as provide graduate program support and backstopping support as necessary.

• Participates in and provides support for major SIS graduate recruitment operations and also assists with department activities related to undergraduate student recruitment, retention and belonging. 

3.) Faculty Affairs

• Executes department-led processes for faculty affairs, including the collection of merit scores, the appointment and reappointment of term and adjunct faculty, processes related to faculty searches, and onboarding of new faculty. 

• Develops and executes processes to support data-driven decision making and to align faculty resources with department needs.

4.) Material Development and Communications, Website, and Events Management

• Manages the generation of content creation for the department websites and disseminates department activities, achievements, and information across SIS, AU, and externally as appropriate, to create an accessible, differentiated “identity” that amplifies the Departmental contributions to the overall SIS/AU brand.

• Develops and implements a strategy, based on department goals, for determining what faculty-initiated events will be supported by department resources, including funding and staffing.

• Develops department strategy on communications and events to connect and expand internal and external audiences and manages the content creation and distribution.

5.) Staff Supervision Training and Guidance

• The Department Manager hires, onboards/trains, and supervises the Academic Program Coordinator and other student or part-time staff (if relevant).

• Complete the annual Performance Management Plan process with staff in the department, ensure staff meet performance expectations, and provide coaching or supervisory directives when needed.

• Responsible for hiring, orienting and training colleagues to maintain the office’s workforce.

6.) Other Duties As Assigned

Supervisory Responsibility:

• Directly supervises full-time staff, part-time staff, or student employees.

Competencies:

• Championing Customer Needs.

• Evaluating and Implementing Ideas.

• Developing Plans.

• Making Accurate Judgments and Decisions.

• Building and Supporting Teams.

• Managing Talent.

Position Type/Expected Hours of Work:

• Full-time.

• 35 hours per week.

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Salary Range:

• $70,000 - $75,000 annually.

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​Required Education and Experience:

• Bachelor's degree.

• 3-5 years of relevant experience.

Preferred Education and Experience:

• Master's degree.

• 5-7 years of relevant experience.

• Experience working with senior leaders to develop and operationalize strategic priorities.

• Experience with financial administration.

• Experience with data analysis, business intelligence and other data system and data-driven decision making.

• Knowledge of Microsoft Office Suite, especially Microsoft Outlook; facility with technology and familiarity with email distribution lists.

• Experience in event management.

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.

• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [email protected].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.