Hybrid Market Researcher (Insights) Market Researcher (Insights)

Job title: Market Researcher (Insights)

Remote- South Africa

UK Time: 8 am - 5 pm with Flexibility

(3 - 4 days per week, Tuesday is a core day)

We're looking for a versatile market researcher to help our client who are specialists in client feedback programmes, to deliver transformational client insight projects in the UK professional services market.

You'll work closely with the founder and a small research team (research manager and data analyst) to scope, design and deliver client feedback and brand perception research projects.

What you'll be doing:

• Work directly with clients to scope research needs and design questionnaires to be deployed via online surveys and personal interviews
• Conduct client feedback interviews with senior business executives and produce detailed insight reports (requires excellent communication skills and good typing proficiency)
• Combine quantitative and qualitative data to create an insightful narrative.
• Create attractive and compelling report decks that combine qualitative and qualitative insights and commercial recommendations (eye for good design essential)
• Deliver insightful and persuasive presentations to senior executives
• Collaborate with the team in delivering research and developing our services
• Build relationships with clients through close working and excellent service
• Contribute to thought leadership and promotional efforts
  
  

Requirements

• Previous experience in market research fieldwork and analysis
• Passion for feedback and CX as a driver of improvement
• Interest in the behavioural psychology of brand
• Excellent written and verbal communication
• Strong Microsoft PowerPoint design skills
• Good Microsoft Excel analysis skills
  
  

Desirable Skills And Experience

• Experience in professional services (particularly law or accountancy)
• Basic proficiency in Microsoft Power BI
  
  

Performance measurement

• Client outcomes, feedback and retention
• Chorus team feedback
  
  

Benefits

• Excellent remuneration
• Training in research methods and software
• Development opportunities within market research
• Close-knit team; minimal bureaucracy
• Flexible working hours