About the job
Overview
Role: Sales Support Analyst
Location: London, Harwell - Oxford, Bristol, Manchester, Glasgow, Shoreham, Madrid – Spain, Czech Republic (Hybrid)
Salary range: Commensurate with experience
Role ID: 2023-2466
Our vision is to create a safe and sustainable world
At Ricardo, we offer an environment where your expertise will thrive, your creativity will flourish, and your contributions will directly impact industries that drive progress and positive change.
Role Purpose
We are looking for accountable individuals to assist with the management and submission of bids through bid portals across all practice areas and to act as a liaison between the Sales team, Sales Enablement and other business units to ensure effective support for sales efforts.
We encourage you to apply if you have the following
You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.
We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.
Work life balance
We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.
Benefits
We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.
Diversity, Equality, and Inclusion statement
We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.
Next steps
Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.
Ricardo is a Disability confident employer please advise the recruitment team via [email protected] if you require any adjustments to support you throughout the recruitment process.
Role: Sales Support Analyst
Location: London, Harwell - Oxford, Bristol, Manchester, Glasgow, Shoreham, Madrid – Spain, Czech Republic (Hybrid)
Salary range: Commensurate with experience
Role ID: 2023-2466
Our vision is to create a safe and sustainable world
At Ricardo, we offer an environment where your expertise will thrive, your creativity will flourish, and your contributions will directly impact industries that drive progress and positive change.
Role Purpose
We are looking for accountable individuals to assist with the management and submission of bids through bid portals across all practice areas and to act as a liaison between the Sales team, Sales Enablement and other business units to ensure effective support for sales efforts.
We encourage you to apply if you have the following
- Strong interpersonal skills, recognising the importance of relationship building with different stakeholders (particularly important in supporting the development of new growth focusses across the various practice areas).
- Excellent oral and written communication skills, including the ability to communicate with many audiences.
- Ability to problem solve, work independently and use initiative
- Versatile and adaptable, able to operate under pressure.
- Ability to deliver in a Matrix environment.
- High level of attention to detail, particularly in managing bid submissions and maintaining accurate records.
- Knowledge of the capabilities of the different practices and business units would be preferable.
- Experience in supporting Framework Agreements and maintaining appropriate records.
- Proficient in using CRM systems and the Microsoft Office Suite, with an emphasis on data accuracy and reporting.
- Management of the submission of bids
- Own and maintain tender tracking services, including capturing and recording opportunity details; disseminating to the relevant business areas; monitoring and updating opportunity status in the tender tracker, document control and generating reports to support business intelligence and decision-making
- Maintenance of up-to-date company information & documents for various entities.
- Ad hoc reporting to support business intelligence around our sales cycles/win rates/lead generation/sales process etc.
- New supplier registrations – For example new customer/suppliers forms.
- Supplier questionnaires – For example new supplier questions from new customers or existing customers.
- Customer evaluation forms.
- Liaise with Sales teams, Finance teams and commercial teams to deal with country set-up/entity queries and proactively resolve support issues within agreed deadlines/targets.
- Oversee the management of supplier portals, including new supplier registrations and maintaining supplier questionnaires, ensuring all information is current and accurate.
- Continuously seeking out opportunities to automate and improve the efficiency of bid submission, portal management and document retention processes.
- Maintaining inboxes, ensuring timely responses and efficient handling of inquiries related to tender opportunities.
You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.
We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.
Work life balance
We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.
Benefits
We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.
Diversity, Equality, and Inclusion statement
We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.
Next steps
Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.
Ricardo is a Disability confident employer please advise the recruitment team via [email protected] if you require any adjustments to support you throughout the recruitment process.
