Remote Remote Mortgage Customer Service Representative
Talentify.io · United States, Vereinigten Staaten Von Amerika · Remote
About the job
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Competitive compensation commensurate with experience
- Regular reviews and raises based on tenure and performance
- Opportunities for paid time off, paid holidays, and paid training
- Incentives including monetary rewards and prizes such as electronics, trips, and more
- Access to a comprehensive benefits package including medical, dental, and vision coverage
- Fun and engaging work environment with a casual dress code
- Handle inbound customer calls in a courteous and professional manner
- Listen to customer needs and resolve issues effectively
- Escalate complex customer issues to appropriate staff for resolution
- Maintain accurate CRM records and document call details
- Follow client processes for handling financial inquiries and confidential information
- Must be at least 18 years of age
- High School Diploma or Equivalent
- Ability to multitask using multiple screens and systems while on the phone
- Proficiency in typing 30-45 words per minute
- Familiarity with computer applications and basic knowledge of Microsoft Office Suite
- Relevant experience in banking or financial services
- Experience with data entry and professional writing skills
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
