Hybrid Director of Business Development Director of Business Development with verification

Mission

The Business Development Director - Global directly supports the revenue generation activities of the Foundever Global Sales Team by playing an active role in the business development support process. This includes qualifying domestic opportunities by understanding needs, supporting the Foundever Global Sales Team through structured sales activities and marketing activities, and working with client services professionals to improve their business development activities in existing programs.

About the Role

Reporting to the Sales Leader, the Business Development Director will join a team of dedicated and driven sales professionals across the globe. Working in partnership with the Bid Management Teams they play a key part of the definition of the commercial strategy and pricing as well as RFI/RFP/Pricing answers. The BD Director plans and implements sales programs in key vertical markets, coordinates the development of sales objectives, strategies, and promotional programs and ensures their execution, gathers new product ideas and evaluates their potential, provides leadership with information used to evaluate new opportunities, ensures maximum revenue at minimum cost through effective negotiation and maintains knowledge of the long-term business strategies of each of the potential client’s business lines to anticipate and plan for optimal partnership interaction between the client and the company.

Key Responsibilities

• Drives year-on-year growth by identifying and evaluating new market opportunities and potential business partnerships.
• Lead RFP / proposal development, presentation generation, interaction with clients, sales visit organization, pricing development, and development of company communications.
• Supervises the RFP protocol process, including writing new business proposals, participating in planning and presentation sessions. Manages RFP response timelines and ensures subject matter experts’ deliverables are complete and meets the bid response timeline. Develops and edits RFP responses and content submitted by SMEs in line with the strategy.
• Responsible for collecting and preparing for review updated country specific pricing assumptions, ensure new pricing templates are developed when needed, and updates to existing ones are done; provides feedback around pricing exercises and processes with an intention of looking for areas of improvement.
• Making compelling written/oral proposals for the formal presentation of products, solutions and services to clients.
• Managing the client-facing strategy & coordination of strategy messaging / SME introductions
• Securing win-team resources (as per workstream overview)
• Aligning “price to win”, based on client intel & internal precedence, with Foundever solution.
• Develop & maintain client stakeholder map, understand decision-making influence & authority.
• Removing internal / external roadblocks
• Managing & maintaining internal executive sponsorship & deal approval
• Leading client-facing discussion & contractual negotiations.

Behaviours, Skills and Knowledge

• Critical and agile analysis, detailed oriented
• Excellent written and oral communication skills
• Excellent presentation and negotiation skills
• Executive presence and ability to build strong relationships
• Ability to influence others at the executive level
• Deep understanding of customer buying processes and sales approaches
• Strong understanding of international business dynamics, market entry strategies and global economic trends
• Adaptability and cultural sensitivity
• Customer Experience (CX)
• Demonstrated record of accomplishment of long-term business relationships that have resulted in recurring revenue.
• Deep outsourcing and/or business consulting knowledge that will provide contacts and lend both credibility and confidence.
• Commissions-driven sales track record.

Location

• Global - work-from-home role. Must have a legal entity in the country in order to employ.

Work Experience

• Minimum 5 years of progressively responsible experience in industry (BPO, CX Direction) or in a multinational consulting services organization
• Successful proven track record collaborating with global organizations to offer strategic solutions that deliver results.
• Team management

Languages

• English (required)
• Market languages (required)
• Other languages (nice to have)

Tools and Applications

• Microsoft Office (Word, Excel, PowerPoint)
• CRM tool such as Salesforce
• Contact management applications are an advantage

Other

• Regular global travel is expected
• Ability to work across different time zones and adapt to diverse cultural environments

We value your interest in this position. Due to the large number of applications, only those selected for an interview will be contacted. We thank you for your understanding and wish you the best in your career endeavors.