HiveMQ empowers businesses to transform with the most trusted MQTT platform. Designed to connect, communicate, and control IoT data under real-world stress, the HiveMQ MQTT platform is the proven enterprise standard and powers use cases in automotive, energy, logistics, smart manufacturing, transportation, and more. Leading brands like Audi, BMW, Liberty Global, Mercedes-Benz, Siemens, and ZF choose HiveMQ to build smarter IoT projects, modernize factories, and create better customer experiences.

HiveMQ is a remote-first company headquartered in Landshut, Germany, with a US office in Boston, Massachusetts. The last time we counted, we spoke 32 languages within our diverse team at HiveMQ. We are looking for innovative, motivated, and passionate individuals to join our rapidly growing company.

The HiveMQ Cloud Organization builds and operates our multi cloud fully Managed Service Offering including our free serverless and dedicated enterprise plans.

We are looking for an experienced Site Reliability Engineer for our Cloud Operations team.

You will…

• Ensure the HiveMQ Cloud platform and related services customers rely on are always highly available, reliable, and scalable.
• Run our AWS, GCP, and Azure global infrastructure with Helm, Terraform, Kubernetes, and other industry-standard tools.
• Employ modernized software delivery methods such as infrastructure as code, distributed containerized service deployments, and self-healing fully managed SaaS services to automate the deployment and maintenance of customer-facing products and internal systems like observability and monitoring
• Plan, implement, and maintain our infrastructure to meet current or estimated demand while ensuring efficient use of cloud resources and related costs.
• Work on application monitoring, infrastructure change management, platform incident management, response, and post-incident reviews.
• Help debug production issues across services and levels of the stack and improve our products and services.
• Operate tools that power our observability, monitoring, and on-call systems.
• Help define Service Level Objectives and means to measure, automate remediations, and alert on them.
• Be on call.
• Live a culture of teamwork, quality, growth, drive to action, and excellence.
• Contribute to the overall platform and engineering vision of HiveMQ.

You have…

• Experience operating at scale Cloud (SaaS, IaaS or PaaS) products and services in a Cloud environment with high degrees of automation.
• Proven experience in building and operating applications at production-quality in the cloud with Cloud native technologies like Kubernetes, Docker, Terraform, Helm, CI/CD and other IaC tools.
• The ability to methodically diagnose systems, networking and application issues in on-call operation.
• Experience operating with at least one of the major 3 Cloud providers (Amazon Web Services, Microsoft Azure, Google Cloud Platform).
• Strong Experience with metrics and monitoring solutions such as Grafana, Prometheus, Loki, Mimir or similar (like ElasticSearch, Kibana).
• High standards on building platform and infrastructure setups with automation, modular reusable infrastructure as code, GitOps, Test- and CI/CD-driven.
• The ability to solve problems independently and are driven towards execution.
• A systematic but pragmatic approach paired with a high sense of ownership and take pride in the work you accomplish as a team.
• A good understanding of how agile platform engineering using Kanban in a self-organized team works.
• Excellent English communication skills and able to work in a collaborative team environment.

EXCERPT FROM OUR CUSTOMER LIST

https://www.hivemq.com/customers/

Informations About Our Job Advertisements

Job advertisements of HiveMQ GmbH are always directed at female, male and various applicants, regardless of age, gender, religion, sexual identity, disability, race, ethnic origin, world view, etc. The selection of a candidate is exclusively based on qualifications. For organisational reasons, we cannot return application documents and cannot reimburse any expenses that you incur during the application process.