Account Coordination Specialist at Defense Holdings, Inc.

Description

Defense Holdings, Inc. (DHi)
Location: Hybrid (US)
Employment Type: Full-Time
Department: Client Services / Accounts
Reports To: Account Manager / Client Services Director

Company Overview

Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance.

At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions.

Position Summary

Defense Holdings, Inc. (DHi) is seeking an Account Coordination Specialist to assist account teams with client communications, project tracking, and administrative coordination. The ideal candidate will ensure seamless client service and operational support.

This role requires strong attention to detail, organizational skills, and the ability to manage multiple client accounts.

Key Responsibilities

Account Support

Coordinate account activities and communicate updates to clients and internal teams.
Track account deliverables and deadlines.
Maintain accurate account records and documentation.

Administrative Support

Prepare account reports, presentations, and client correspondence.
Assist account managers with onboarding, meetings, and client communications.
Support administrative tasks for account operations.

Reporting & Compliance

Generate account performance metrics and reporting.
Ensure account documentation aligns with company standards and compliance policies.

Cross-Functional Collaboration

Work closely with sales, client services, and operations teams to support account needs.
Assist leadership in improving account processes and workflows.

Required Qualifications

Bachelor’s degree in Business Administration, Communications, or related field.
2–4 years of experience in account coordination, client services, or administrative support.
Proficiency in Microsoft Office Suite and CRM tools.
Strong organizational, communication, and interpersonal skills.
Ability to manage confidential client and account information responsibly.

Preferred Qualifications

Experience supporting government contracting or defense clients.
Familiarity with client onboarding and account support processes.

Core Competencies

Integrity & Confidentiality
Attention to Detail
Analytical Thinking
Interpersonal Communication
Organizational Skills
Adaptability & Initiative

Work Environment

Professional office environment (or hybrid/remote if applicable).
May require occasional travel.
Must be eligible to work in the United States.
Ability to obtain and maintain security clearance may be required.

Compensation & Benefits

Defense Holdings, Inc. (DHi) offers a competitive compensation package including:

Competitive base salary (commensurate with experience)
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO) and Holidays
Life and Disability Insurance
Professional development opportunities

Equal Opportunity Employer Statement

Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.