Inventory Technician Part Time at Track Group, Inc

Description

Job Title:         Inventory Technician                           Department:    Customer Service           

Reports To:     Senior Account Manager                     FLSA Classification:   Non-Exempt

Track Group Inc., a global leader in the provision of advanced electronic monitoring and supervision solutions to the criminal justice/corrections market.  For over 27 years, we have been providing our global clients with the industry’s most reliable location tracking devices, complemented by flexible software, analytics, and app-driven monitoring solutions along with multi-levels of support services.  We have a proven record of success leveraging new tracking technologies to create valuable solutions for our customers and maximize investment returns for our shareholders. 

Track Group designs and manufactures the industry’s leading portfolio of GPS tracking devices and alcohol monitoring systems and offers a variety of related software, services, networking solutions and monitoring applications. Our products and services are currently available worldwide and are sold through our direct sales force, as well as through value-added resellers. We provide our products and services to government customers on federal, state and local levels in the US and to international government entities as well.   

General Job Description: Inventory Technician  

A key member of the Customer Service Team, the Inventory Technician, will report to theSenior Account Manager, and will also work closely with the Broward County On-Site Account Manager on day-to-day operations. This position is located in Ft. Lauderdale, FL and is a hands-on customer service position.  

 Duties:  

• Efficiently coordinate the flow of goods on a daily basis between the different jail locations in addition to field recoveries.

• Manage order fulfillment through Track Group’s inventory mgmt. system. 

·        Maintain adequate inventory of GPS devices and equipment on-site.

• Accurately forecast demand to avoid last-minute orders and stress on the supply chain. 

• Product cleaning and triage. 

• Provide customer specific return reports upon request. 

• Identify and suggest operational improvements for the local operations. 

• Implement procedural changes and improvement initiatives. 

• Local responsibility for quality and quality control. 

Supervisory Responsibilities:

• None

Competencies: 

•  The candidate must be very detail-oriented, accurate and able to meet deadlines while performing multiple duties. 

•  Additional skills and abilities include communication skills and interpersonal skills.   

• Excellent phone and communication skills. 

• The employee must be comfortable in performing data gathering and statistical analysis in MS Excel or equivalent programs. 

• This function may require travel to local jails and correctional facilities.

• The employee must be able to work collaboratively with multiple departments. 

• The employee must feel comfortable juggling several tasks simultaneously. 

Part-Time: Monday-Friday 8a-1p  $17/hour

Requirements

• Excellent organizational, completion and time-management skills. 

• Excellent Communication Skills (internally & externally) promoting teamwork and customer retention. 

• Customer service experience with technical support background preferred.  

• Possess an analytical and problem-solving mindset, with a focus on customer service and attention to detail.  

• Previous experience with Cellular/GPS technology preferred.  

• Technical/Computer Software Proficiency Required. This includes but is not limited to:  

• Microsoft Office  

• Google Chrome, Internet Explorer Etc.  

• Understanding troubleshooting technical/computer/cellular issues remotely. 

• Experience with IT ticketing systems is preferred. 

• High School Education or Equivalent Required. 

• Bilingual – Spanish Speaking (optional). 

• Organized and detail orientated. 

Travel Requirements: 

• Extensive Travel can be up to (50%+) within assigned accounts. Although Saturday and Sunday travel is rare it may be required. 

• Position location: Broward County Pre-Trial 540 SE 3rd Ave, Fort Lauderdale, FL 33301

Track Group Inc is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination. All qualified applicants will receive consideration for employment without regard to race, color, age, religion or belief, marital status, pregnancy status, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Physical Demands:

Adjusting or moving objects up to 20 pounds in all directions.

[ ] Never           [x] Occasionally             [ ] Constantly

Communicating with others to exchange information.

[ ] Never           [ ] Occasionally             [x] Constantly

Repeating motions that may include the wrists, hands and/or fingers.

[ ] Never           [ ] Occasionally             [x] Constantly

Operating machinery and/or power tools.

[ ] Never           [x] Occasionally             [ ] Constantly

Sedentary work that primarily involves sitting.

[ ] Never           [ ] Occasionally             [x] Constantly

Sendentaary work that primarily involves standing.

[ ] Never           [x] Occasionally             [ ] Constantly

Light work that includes moving objects up to 20 pounds.

[ ] Never           [x] Occasionally             [ ] Constantly

Medium work that includes moving objects up to 50 pounds.

[ ] Never           [x] Occasionally             [ ] Constantly

Heavy work that includes moving objects up to 100 pounds or more.

[x] Never           [ ] Occasionally             [ ] Constantly

 This job description is not designed or intended to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee.  Duties, responsibilities and activities may change or new ones may be assigned at any time by the company.

Benefits

• Short-Term Disability Insurance and an Employee Assistance Program provided to you at the company's expense.
• Ability to contribute to a company sponsored 401(k) retirement plan with company match on your contributions.
• Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your career goals. Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your professional goals.