Project Manager - Financial Services at IBM

Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications

• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us

• Feedback and checkpoints throughout the year

• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks

• A culture where your ideas for growth and innovation are always welcome

• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees

• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme

• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your role and responsibilities

We are seeking an experienced Senior Project Manager to join IBM and lead the delivery of complex financial services application development and maintenance projects. In this role, you will manage cross‑functional teams and oversee project scope, cost, and timelines, ensuring all outcomes meet business objectives and contractual commitments. A key focus will be on implementing and enhancing automated credit‑decisioning solutions and driving continuous improvement across retail credit processes, procedures, and controls.

You will work closely with internal stakeholders, define implementation schedules, maintain governance standards, and ensure alignment with strategic, regulatory, and technical requirements. The role also involves providing expertise in credit and risk systems to support key bureau interactions and wider bank initiatives. This position requires strong leadership, solid technical understanding, and a proactive approach to delivering successful project outcomes.

Office Location

IBM Leicester or IBM Manchester

Client Locations

Knutsford or Northampton

Onsite Requirements: 3 days per week.

Responsibilities

• Identify and track the programme’s critical path.

• Collate requirements, coordinate design activity, plan delivery phases, and drive the wider team to meet agreed timelines.

• Manage lifecycle governance and ensure all relevant teams are fully engaged, with risks and issues raised and addressed.

• Oversee project costs and resources, monitoring actuals against budget.

• Balance delivery trade-offs across time, cost, and quality constraints.

• Identify risks, issues, and dependencies and perform analysis on value at risk, along with mitigation options, across the project.

Required technical and professional expertise

• Understanding of project management methodologies and governance.

• Proven ability to manage multiple stakeholders and priorities.

• Experience delivering system and process improvement projects.

• Excellent communication and leadership skills.

• Analytical mindset with focus on quality and compliance.

Preferred technical and professional experience

• Familiarity with automated credit systems and retail banking operations.

• Knowledge of risk systems and bureau-based relationship management.

• Experience with Agile or hybrid delivery models.

• Background in financial or compliance-led system development.

• Industry standard project management certifications i.e. PMI PMP

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.