Program Coordinator- Food Mobile 2 & Food 4 Kids at The Food Depot

JOB TITLE: Programs Coordinator                                                             Non-Exempt

                    Food Mobile 2 & Food 4 Kids

REPORTS TO: Director of Programs

SUPERVISES:   None                                                     PAY RANGE: $20.00 - $27.00 hr DOE

BENEFITS:        Medical, Dental, Vision, Life, & Simple IRA

JOB SUMMARY:   The Program Coordinator for Food Mobile 2 (FM2) and Food 4 Kids (F4K) supports food distributions to tribal communities and coordinates food access for school-based pantries across Northern New Mexico. This role requires strong communication, organization, and data management skills. The coordinator is responsible for ensuring program requirements are met, maintaining positive relationships with tribal and school partners, and supporting day-to-day logistics, reporting, and program development.

PRINCIPAL RESPONSIBILITIES:

Food Mobile 2:

• Serve as the primary point of contact for Pueblo partners and maintain consistent communication with site leads.
• Prepare TEFAP materials including client applications, sign-in sheets, and proxy forms.
• Collect and organize updated client contact information; maintain accurate, alphabetized records.
• Track and log TEFAP reports into shared tracking spreadsheets.
• Maintain and update the FM2 distribution calendar; coordinate with internal staff and drivers.
• Prepare distribution materials and supplies; support onsite setup, registration, traffic flow, and cleanup.
• Follow up after each distribution to gather feedback, confirm data, and provide program updates.
• Submit monthly program data internal reports.

Food 4 Kids program:

• Support of school-based pantry site coordinators, training, site visits, data management, and new site development.
• Manages communication pathways between Food 4 Kids site coordinators and The Food Depot’s Operations team members to ensure order accuracy, timely deliveries, and budget management.
• Develops and maintains effective communication and working relationship with The Food Depot Operations counterpart for Food 4 Kids to ensure successful program operation.
• Oversees budget for Food 4 Kids and communicates necessary adjustments and needs as needed to The Food Depot’s leadership and program partners.
• Support grant reporting.
• Coordinate end-of-year program wrap-up:
  • Conduct site visits and equipment needs assessments.
  • Gather information on school year end-dates and summer support needs.
  • Plan for next school year start-up and required training.

General Responsibilities: 

• Maintains open and frequent communication with The Food Depot program partners.
• Collects feedback from clients and partners and implements changes as appropriate.
• Develops and maintains an excellent understanding of the hunger relief landscape, gaps in services, and community needs. 

• Supports growth of The Food Depot’s rural food distribution programs as needed.

• Contributes to building a positive team spirit; puts the success of the team above own interests.
• Complies with all The Food Depot policies, procedures and systems.
• Is consistently at work and on time.
• Performs related duties as required or assigned; assists other departments as requested; may work early mornings, evenings, and weekends, as needed.

Qualifications 

• Bachelor’s degree preferred, or an equivalent combination of education, lived experience, and relevant work experience. 
• Demonstrate a commitment to the mission and values of The Food Depot.

• Good communication and interpersonal skills and the ability to be a team player; must be able to effectively communicate and interact with coworkers, managers and customers; ability to effectively communicate problems and issues.
• Experience with TEFAP or other nutrition assistance programs preferred
• Comfortable with fieldwork, including travel and on-site logistics
• Familiarity with grant reporting, program evaluation, and client feedback tools is a plus

• Must have excellent customer service skills and be able to interface with many diverse internal and external customers.
• Must be computer literate.  Knowledge of Microsoft Office and Google Suite of tools a must.

• Commitment to accuracy and thoroughness.
• Must be detail-oriented, able to handle multiple tasks in an office/warehouse environment.
• Must perform well in a fast-paced environment and be adaptable to change.
• Must be able to work independently of as well as collectively with other staff members.
• Must be able to use general office equipment such as computers, copiers, scanners. 

Employment Requirements

• Negative Pre-employment Drug Screening

Physical Environment

• Employee will spend 50% of the time actively preparing for or working at food distributions, 35% of the time working at a stationary computer terminal in a shared office space handling data and administrative tasks, 15% talking on the telephone interfacing with clients, community partners, program coordinators and volunteers. 
• Position functions in an office and warehouse environment, and requires travel to locations within the service area.
• Employee will work at public facing food distributions periodically, including lifting parcels of food of approximately 30 pounds and being required to stand for time periods > 3 hours.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give assignments. 

This position description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and responsibilities are essential job functions and requirements.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.