Sample Reception Coordinator - Kingston Service Center (Kingston, Ontario, CA) at Home | Bureau Veritas

KEY DUTIES & RESPONSIBILITIES:

• Greet all clients in a friendly, positive manner
• Receive all external client samples and fill out required fields on the Chain of Custody form
• Review the Chain of Custody for accuracy and ensure correct regulatory sampling criteria is counted for
• Unpack samples and organize them according to analytical requirements
• Ensure proper sample containers and preservatives are submitted according to analytical requirements
• Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date
• Ensure all required samples are redirected as required
• Communicate rushes and short holding times submissions to the main lab
• Prepare bottle orders requests and coordinate delivery of bottle orders
• Provide support to the Campobello Sample Reception, Entry and Bottle Prep teams
• Ensure accuracy of results and data entry
• Recognize routine and non-routine problems and escalate to the Supervisor
• Ensure supply inventories are maintained
• Proactively ensure overall satisfaction of regional client base including communication to project management and supervisor as appropriate
• Work closely with project management staff to grow BV Labs regional market share with existing and new clients
• Adhere to BV Labs quality systems QA/QC, SOP's and external accreditation requirements
• Monitor/Calibrate the temperatures of fridges, thermometers and temperature guns
• Adhere to BV Labs safety policies and maintain health and safety equipment
• Conduct monthly health and safety inspections and report any irregularities
• Attend regular team meetings to share Corporate and departmental information, and to communicate and share ideas
• Work in a team environment and demonstrate a positive approach
• Demonstrate refined problem solving, decision making and conflict resolution skills
• Ensure "Good Housekeeping" standards are met or exceeded
• Maintain training records and proficiency in all aspects of the role
• Obtain certification on Transport of Dangerous Goods regulations to ensure safe transportation and proper classification and labeling of chemicals
• Attend presentations given by technical staff about new regulations or emerging science
• Maintain facility equipment and contact maintenance when necessary
• Help out in other departments when required and take part in cross training