Supervisor, Warehouse (South Chesterfield, VA, US, 23834) at Dover Food Retail (DFR)

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:        Supervisor, Warehouse

Location:        Richmond, VA       

What we are looking for:

The Supervisor, Warehouse is responsible for continuously improving the warehouse and crating operations to ensure attainment of company goals.  Oversee the day-to-day operation of the warehouse, oversee the safe receipt, storage, retrieval, and timely dispatch of goods. Supervises members of the warehouse and crating teams, train, work allocation and problem resolution. Primary contact and responsibility for all Warehouse and Crating Dept. Functions.

What you will be responsible for in this role:

• Supervises, trains, and schedules receiving staff, fostering a positive and productive team environment.

• Make sure productivity targets are met.

• Oversee the daily receiving process, ensuring timely and accurate unloading, inspection, and processing of incoming goods. 
• Monitors and maintains inventory levels, conduct audits, and resolves discrepancies to ensure proper storage and organization.  
• Maintains accurate records of all transactions, including bills of lading, packing slips, and other shipping documents. 

• Develop procedures for and supervise receiving/auditing function to ensure product is received and put away efficiently.
• Reduces waste in creating materials and excess inventory of material.
• Liaises with logistics providers, carriers, and internal departments (like production and customer service) to schedule deliveries and resolve shipping issues. 
• Ensures all receiving activities comply with company standards and safety regulations, and that a safe work environment is maintained. 

• Identifies and implements strategies to optimize receiving and logistics processes for greater efficiency. 
• Manage daily support of production needs such as expediting material, setting priorities and addressing issues.

• Guarantees proper transactions are carried out in a timely manner.
• Conducts inventory management and utilization.
• Implements best practices and minimize material and labor.
• Creates receiving paperwork (Purchase Orders, Material Transfers, etc.)

• Develops a stable, high-performing team. Cross train and coach personnel through training and performance evaluation.  

• Ensures employee training and certifications are current (incl. forklift and first aid.)
• Performs special projects and assignments as required to meet business goals on time and within budget.

What are the basic qualifications?

• Requires at least a High School Diploma, prefer a bachelor’s degree in engineering business administration or supply chain or an equivalent combination of education, training or relevant experience required.
• A minimum of 7 years of progressive experience in a manufacturing environment.  Must have experience in warehouse / logistics management.

What are the preferred qualifications?

• Strong supervisory skills and ability to communicate effectively with staff and other departments.
• Knowledge of inventory management principles and experience with relevant warehouse or inventory software. 
• Excellent time management, organizational, and multitasking abilities. 
• ERP (AS400 preferred), MS Outlook, Excel, Word and Power Point
• Ability to perform physical tasks, such as lifting, and the potential need for forklift certification. 
• APICS or ISM Certification preferred
• Organizational and time management skills required.
• Ability to handle multiple assignments simultaneously in a fast-paced and complex environment.
• Team oriented individuals who are flexible and adaptable to an ever-changing environment.
• Ability to plan and organize and to set priorities to meet deadlines and ensure customer satisfaction
• Effective problem-solving skills and conflict resolution
• Ability to inquire, assess, analyze and make key decisions

To be a great fit for the role:

• An in-depth knowledge and understanding of warehouse, inventory, crating and manufacturing processes and knowledge of MRP is required along with a demonstrated understanding of warehousing best practices, and knowledge of material control.
• Ability to lead people to achieve outstanding results 
• Ability to effectively manage time 
• This position must demonstrate strong analytical, communication, interpersonal, team development, and technical skills along with the ability to communicate effectively at all levels of management within and outside the company.

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all our key audiences: our shareholders, customers, prospective employees and especially ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

#LI-CW2

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.