- Professional
- Office in Reynosa
Location:
Reynosa, Tamaulipas, MexicoJob ID:
R0103969Date Posted:
2025-10-14Company Name:
HITACHI ENERGY MEXICO, S.A. DE C.V.Profession (Job Category):
IT, Telecom & InternetJob Schedule:
Full timeRemote:
NoJob Description:
The Opportunity
Are you ready to bring your tech expertise to the heart of industrial innovation? Hitachi Energy Transformers is looking for a Weekend IT/OT Support Specialist to join our Reynosa, Mexico team. This is a unique opportunity to support critical factory operations and contribute to the digital backbone of our manufacturing processes.
In this role, you’ll be the go-to expert for both office and shop floor IT/OT systems, ensuring smooth operations and robust cybersecurity. You’ll work hands-on with cutting-edge technology, collaborate with global teams, and play a vital role in maintaining secure and efficient systems. If you thrive in a dynamic environment and enjoy solving complex challenges, we’d love to meet you.
Schedule: Dayshift | Friday–Sunday | 6:30 AM–6:30 PM
How You’ll Make an Impact
Deliver onsite support for IT/OT assets across the factory
Provide desk-side support for end users and collaboration tools
Maintain and troubleshoot kiosks, printers, scanners, CCTV, and vendor machines
Respond to cybersecurity incidents and support containment efforts
Identify and monitor critical assets requiring protection
Install and configure security patches and remediation tools
Collaborate with vendors to ensure secure system configurations
Report abnormal OT system behavior and escalate security alerts
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
Formal education or apprenticeship in IT from an accredited institution
Minimum 5 years of professional IT support experience
Fluent in Spanish and English
Self-driven with a proactive, solution-oriented mindset
Experience with ServiceNow, MS Office 365, Windows, iOS, Production equipment communications and asset management tools
ITIL 4 and Lean Six Sigma certification preferred
More About Us
At Hitachi Energy, we champion innovation, inclusion, and continuous learning
You’ll have access to global development programs and career growth opportunities
Be part of a purpose-driven team shaping the future of sustainable energy