Accounting Supervisor at AllianceOne

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

Benefits: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! 

You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.

Role Overview:

The Accounting Supervisor is responsible for overseeing the daily operations of the accounting department, ensuring accurate and timely processing of financial transactions related to toll revenue collection and reconciliation

Role-Based Accountabilities:

• Supervise and coordinate the daily activities of accounting staff responsible for toll revenue processing, reconciliation, and reporting.
• Oversee the preparation and review of journal entries, account reconciliations, and month-end closing procedures to ensure accuracy and compliance with company policies.
• Monitor internal controls related to toll collection and revenue management, recommending and implementing improvements as needed.
• Ensure timely and accurate reporting of toll revenue to management and regulatory bodies.
• Support audits by providing necessary documentation and responding to auditor inquiries regarding revenue transactions and processes.
• Train, mentor, and evaluate accounting team members, fostering a collaborative and high-performance work environment.
• Collaborate with other departments to resolve discrepancies, strengthen cross-functional processes, and drive operational efficiency.

• May perform other duties as requested not specifically addressed in this document
• Ensure understanding of how your role and the role of your subordinates (if applicable) contributes to the key organizational objectives by establishing goals that demonstrate your understanding through performance outcomes that support:
  • EBITDA
  • Revenue
  • High Performance Culture
  • Personal Development

Expected Deliverables:

• Ensure the accurate and timely completion of all revenue accounting processes, including the preparation and review of journal entries and reconciliations.
• Maintain comprehensive documentation for revenue transactions, support audits, and resolve discrepancies through effective cross-department collaboration.

Qualifications:

Work Experience

• Minimum of 3-5 years of progressive experience in revenue accounting or a related financial field.
• Demonstrated expertise in preparing and reviewing journal entries, account reconciliations, and revenue recognition processes.
• Experience supporting internal and external audits, with strong documentation and analytical skills.
• Proven track record of collaborating effectively with cross-functional teams to resolve discrepancies and improve processes.
• Prior experience in leading or mentoring accounting teams is preferred.
• Solid understanding of key organizational objectives such as EBITDA, revenue growth, and fostering a high-performance culture.

Education and Certifications

• Bachelor’s degree in Accounting, Finance, or a related discipline preferred, but not required
• Advanced degrees or professional certifications such as Chartered Accountant (CA) or Certified Management Accountant (CMA) considered an asset.
• Ongoing education in revenue recognition standards and relevant financial regulations encouraged.

Behavioral Competencies:

• Time Management: Effectively manages one’s time and resources to ensure that work is completed efficiently.

• Integrity: Demonstrates honesty and has strong moral principles; keeps commitments; behaves in a consistent manner while being ethical and doing the right thing.

• Technical Aptitude: The natural ability or acquired skill to understand, work with, and apply technical concepts, tools, or systems; includes proficiency in troubleshooting, logical reasoning, and adapting to new technical environments or tools.

• Accounting systems: The ability to effectively use financial tools and systems to analyze data, forecast financial outcomes, and make informed decisions to achieve business goals.

• Financial planning and analysis systems: The ability to use financial tools and systems for data analysis, forecasting, and decision-making; Proficiency includes preparing reports, designing dashboards, and leading complex financial analysis tasks.

• Budget management: Prepares and manages budget and staff time effectively; can justify variances when necessary.

• Analytical: Ability to collect, organize, and interpret information to identify patterns, solve problems, and make informed decisions.

• Attention to Detail: Accomplishes tasks by considering all areas involved, no matter how small; accurately checks processes and tasks; is watchful over a period of time.

• Accountability: Takes responsibility for actions, decisions, and deliverables. Works to establish a culture of accountability among direct reports and across the organization; models accountability for others.

• Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions.

• Delegation: Allocates decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness.

• Leadership: Guides and inspires colleagues to achieve a common goal and promote individual growth. Enables and helps individuals to develop their skills, achieve team goals, and realize their full potential.

Core People Leader Competencies:

• Professional Communication: Demonstrates the ability to strategically and confidently communicate with a diverse team to promote core organizational values of Integrity, Respect, Professionalism, Innovation and Commitment. Actively listens to build trust and to create an inclusive, respectful and productive work environment.
• Performance Management: Owns responsibility for team performance by setting clear goals and expectations and exhibits effective problem-solving skills and resilience. Displays strong leadership to positively influence and encourage team to meet key performance indicators.
• Team Building, Coaching and Development: Fosters a cohesive and collaborative group dynamic where team members work together towards common goals, leveraging each other’s strengths, and achieve superior results. Creates a knowledge-sharing culture, encouraging open communication, structured feedback and continuous improvement.
• Change Management: Recognizing when and why operational change is necessary to improve performance, stay competitive, or adapt to new circumstances. The ability to confidently introduce something new or to significantly improve existing practices, processes, and standard operating procedures.
• Business Acumen: Having the fundamental understanding of how the business operates and using it to make informed and logical decisions; the capacity to anticipate future trends, strategically forecast, and devise innovative solutions that enable an organization to achieve its long-term goals.

Technical Competencies

• Microsoft Office Suite
• Workday experience a plus

Physical Requirements:

• Visual: Visual acuity to read information from computer screens, forms and other printed materials and information
• Verbal: Able to speak (enunciate) clearly in conversation and general communication.
• Hearing: Hearing ability for verbal communication, conversation, responses via telephone, telephone systems, and face-to-face interactions.
• Manual Dexterity: Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Sitting: Ability to sit at workstation for long periods of time.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [email protected].

Questions?

• Please review our privacy notice available at the following www.allianceoneinc.com/careers
• For additional information on AllianceOne visit our website at www.allianceoneinc.com