- Junior
- Office in Las Vegas
Role: The Warehouse Office Clerk supports the hotel & casino’s Accounts Payable and Food & Beverage (F&B) operations by receiving, verifying, and processing daily receiving documents, primarily for the F&B department but including other hotel & casino cost centers as needed. This role ensures company inventory and services records are accurate, properly received in the procurement software, and prepared for timely payment in alignment with internal controls and company policies. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.
SKILLS/QUALIFICATIONS:
Required
- 1+ year of clerical accounting, A/P, receiving, or F&B back-office experience (hotel/casino experience a plus).
- Familiarity with invoice processing, PO/receiving matching, GL coding.
- Proficiency with Microsoft Excel, Outlook, and document scanning.
- Strong attention to detail, accuracy, and organization with the ability to manage a steady daily volume.
- Effective written and verbal communication; professional internal stakeholder interaction.
- Ability to maintain confidentiality and follow internal controls.
Preferred
- Experience in hospitality/casino environments and/or F&B procurement/receiving workflows.
- Exposure to AP automation systems (e.g., invoice imaging/approval workflows) and ERP/AP modules.
- Basic understanding of inventory and cost of goods flow for F&B.
REQUIRED CERTIFICATE/LICENSE: N/A
MAJOR JOB DUTIES: Duties include, but are not limited, to the following:
Daily Invoice Processing
- Receive daily receiving documents from F&B, hotel operations, warehouse/receiving, and other departments.
- Perform initial verification: vendor details, dates, PO/receiver match (when applicable), quantities.
- Conduct 2 way/3-way match against purchase orders and receiving documents; research and resolve discrepancies.
- Index, and attach backup documentation (packing slips, credits, approvals) per document retention standards.
Reporting & Operations Support
- Prepare and maintain daily invoice receiving.
- Flag and track high-risk items (manual invoices, handwritten changes, unusual quantities).
- Partner with Accounts Payable to improve invoice timeliness, backup completeness, and approval compliance
Core Competencies
- Accuracy & Attention to Detail – spots discrepancies and validates documentation thoroughly.
- Time Management – meets daily intake deadlines within a 4-hour shift.
- Collaboration – partners effectively with F&B Ops, Purchasing, Receiving, and Accounting.
- Problem Solving – resolves invoice exceptions and escalates issues with clear documentation.
- Integrity & Compliance – follows SOPs and internal controls consistently.
Key Performance Indicators (KPIs)
- Daily Intake Timeliness: ≥ 95% of invoices logged and verified same day.
- Match Rate: ≥ 90% successful 2 way/3-way match on PO-backed invoices; exceptions documented.
- Approval Turnaround: Average approval cycle ≤ 2 days.
The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.
PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in a (type of location, i.e. office, kitchen, restaurant, casino, etc) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. A casino environment typically allows smoking.
- Interacts with management, applicants, fellow Associates and/or guests.
- Primarily office-based; frequent use of computer, scanner, and multi-function devices.
- Ability to lift and move files/boxes up to ~25 lbs. on occasion (invoice packets, archival boxes).
- Extended periods of sitting with intermittent walking to departments/receiving as needed.
- Ability to communicate effectively written and verbally.
- Requires use of standard office equipment.
- Requires prolonged sitting or standing and mobility.
- Requires bending and reaching.
- Prolonged periods of standing and/or walking
- Requires eye/hand coordination.
- Requires the ability to distinguish letters, numbers and symbols.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
