Contract Specialist 49-25 at Housing Authority of The City of Austin

Job Notice

Date Posted: November 17, 2025

Position: Contract Specialist

Starting range: $26.11/hour

Job# 49-25

DEADLINE FOR APPLICATIONS: Open Until Filled

Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.

Southwest Housing Compliance Corporation (SHCC) is looking for a detail oriented, highly organized candidate to work with owners and agents in our Contracts Department. SHCC has served the U.S. Department of Housing and Urban Development (HUD) as high-performing Contract Administrator for over 25 years. In this role, we are proud to serve over 800 properties in the states of Texas and Arkansas to ensure they provide healthy and safe housing and that rent subsidies are accurately calculated in accordance with HUD's mission.

What you will do in this position:

Review & Recommendation

• Review owner/agent renewal and rent adjustment submissions for completeness and accuracy.
• Identify discrepancies and request additional information as needed.
• Provide clear, well-supported recommendations based on HUD requirements.

Regulatory Compliance

• Ensure all processing aligns with current HUD rules and guidance.
• Stay up to date on regulatory changes and apply them to daily reviews.
• Maintain accurate documentation to support compliance and audits.

Customer Service & Communication

• Provide professional, responsive support to owners, agents, and HUD staff.
• Communicate decisions and requests clearly, both verbally and in writing.
• Offer guidance to help stakeholders understand requirements and processes.

Data Entry & System Management

• Enter and maintain accurate data in SHCC and HUD systems.
• Upload, organize, and archive required documents.
• Identify opportunities to strengthen accuracy and workflow efficiency.

Portfolio Management

• Manage an assigned portfolio and track all associated deadlines.
• Conduct multi-level reviews to ensure quality and compliance.
• Monitor trends in assigned properties and elevate issues as appropriate

Qualified candidates must possess:

• At least two years of college, Bachelor's degree is preferred or equivalent combination of education and experience.
• Ability to provide compassionate and professional customer service to clientele of diverse backgrounds
• Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche)
• Knowledge of HUD programs, regulatory compliance, the affordable housing industry
• Knowledge of principals and techniques of accounting, budgeting, financing, and mortgages a plus.
• Ability to communicate clearly and concisely, orally and in writing is critical.
• A writing test will be administered as part of the interview process.

Preferred candidates will also have:

• Prior experience reviewing owner/agent contract renewals and rent adjustment requests.
• Experience managing a portfolio of properties and meeting strict HUD deadlines.
• Familiarity with data entry and system management in HUD or housing compliance systems.
• Experience providing guidance or training to property owners, agents, or staff.
• Knowledge of multi-level review processes and quality assurance procedures

Benefits:

• Paid sick leave, annual leave, birthday leave & federal holidays
• 100% of employee health insurance premiums paid by the agency
• Supplemental health, dental, vision, and life insurance options for employees and family
• Employee Assistance Program
• Hybrid work schedule available

For a more detailed description of our compensation/benefits offered, go to the following website: https://www.hacanet.org/employment/

APPLICATIONS FOR EMPLOYMENT: SHCC is a subsidiary of the Housing Authority of the City of Austin (HACA) Application for open posted position must be submitted via online at the following website: https://hacanet.applicantpro.com/

We also accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website at www.shccnet.org often to view and apply for vacant positions or sign up for job alerts at our career site. SHCC is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER