Neurology Clinic - Clinic Services Specialist at The University of Iowa Health Care

%3Cdiv style=%22margin-bottom:11px;%22%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial,Helvetica,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EThe University of Iowa Health Care Medical Center is seeking a %3Cstrong%3EClinical Services Specialist%3C/strong%3E to provide daily administrative, clinical, and operational support to the Neurology Ambulatory Clinic, as well as secondary support to other clinics within the Neurology Department as needed.%3C/span%3E%3C/span%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial,Helvetica,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EThe Clinic Services Specialist acts as a resource on patient/clinical workflow: such as informatics (EHR), patient appointment systems, care coordination, bill%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3Eing/compliance, and management of medical information for a clinic team.%26nbsp;%3C/span%3E%3C/span%3E%26nbsp;%3C/p%3E%3Ch2%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EJob Duties to Include:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/h2%3E%3Cul%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EProvide daily administrative, clinical, and operational support to the Department of Neurology.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3ECoordinate clinical visits and procedures in a multidisciplinary environment.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3ECommunicate with patients and external entities and manage the pre-visit activities by triaging patient inquiries.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EProvide support to the clinical teams of these divisions on inpatient clinic days, including managing patient and faculty/staff schedules.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EConduct post visit activities. Follow up with referring providers and patients for the completion of medical forms and questionnaires.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EProvide operational support to clinical teams of faculty and staff to assure division clinics are patient centric and flow without interruptions.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EPrepare and administer correspondence to patients about clinic visits and related clinical research.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EServe as the point of contact for all patients, faculty, and staff in the Neurology Lab areas and communicate their needs to the clinical team.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3ECommunicate with other clinical sites both internally and externally.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EManage communications between clinical teams and the various research programs. Respond to request for information.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EGather medical information from patients and provide information using available resources.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EMake decisions and exercise a high level of autonomy while performing responsibilities.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EDevelop and/or enhance the pre-visit, visit, and post-visit processes.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EManage correspondence.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EAccess the needs of the patients and interpret how the clinic team can serve them efficiently and effectively to enhance the patient experience.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EMay provide functional and administrative supervision to undergraduate student assistants.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ECoordinate inpatient schedule for Neurology Clinic patients.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EOther duties as assigned.%3C/span%3E%3Cspan style=%22color:black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial,Helvetica,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EPercent of Time:%3C/strong%3E 100%%3C/span%3E%3C/span%3E%26nbsp;%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial,Helvetica,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3ESchedule:%3C/strong%3E Monday-Friday, day shift, no weekends or holidays.%3C/span%3E%3C/span%3E%26nbsp;%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial,Helvetica,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EPay Grade:%26nbsp;%3C/strong%3E3A -%26nbsp;%3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://hr.uiowa.edu/pay/guide-pay-plans%22%3E%3Cspan style=%22color:blue;font-family:Arial,Helvetica,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3Ehttps://hr.uiowa.edu/pay/guide-pay-plans%3C/span%3E%3C/span%3E%3C/a%3E%26nbsp;%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial,Helvetica,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3ESupervision:%3C/strong%3E Supervision is received by the Clinical Services Coordinator and the Medical Director(s) of the Neurology Department.%3C/span%3E%3C/span%3E%26nbsp;%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial,Helvetica,sans-serif;font-size:12px;%22%3E%3Ci%3E%3Cspan style=%22line-height:107%;%22%3EThe University of Iowa Health Care Medical Center—recognized as one of the best hospitals in the United States—is Iowa%27s only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3C/div%3E
%3Cdiv style=%22margin-bottom:11px;%22%3E%3Ch2%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3ERequired Qualifications:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/h2%3E%3Cul%3E%3Cli%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EBachelor%27s degree or an equivalent combination of education and experience.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EMinimum 1-year experience in a medical/clinic setting.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3EKnowledge of clinical scheduling, patient scheduling, or coordination of patient activities.%3C/li%3E%3Cli%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3ERecent working experience with electronic health records (e.g., Epic)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);%22%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience in writing/developing correspondence with internal and external entities (e.g., patients, customers, vendors, etc.)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);%22%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EProficiency in computer software applications (e.g., Microsoft Word, Excel, Outlook, etc.).%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);%22%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExcellent written and verbal communication skills.%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Ch2%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EDesired Qualifications:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/h2%3E%3Cul%3E%3Cli style=%22color:rgb(0, 0, 0);%22%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EKnowledge of billing/compliances.%3C/span%3E%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);%22%3E%3Cp%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EExperience working with spreadsheets and database data entry%3C/span%3E%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);%22%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EDemonstrated experience working independently with the ability to prioritize tasks in a fast-paced setting.%3C/span%3E%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);%22%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EKnowledge of University of Iowa policies and procedures%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EPlease attach a resume and cover letter as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cem style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial, Helvetica, sans-serif;font-size:12px;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Ci%3E%3Cspan style=%22-webkit-text-stroke-width:0px;display:inline !important;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:107%;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EThis position is not eligible for University sponsorship for employment authorization.%3C/span%3E%3C/i%3E%3C/em%3E%3C/span%3E%26nbsp;%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3ESuccessful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.%3C/span%3E%3C/span%3E %3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EUp to 5 professional references will be requested at a later step in the recruitment process.%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EFor additional questions, please contact Erin Curry at 319-356-7355 or [email protected].%3C/span%3E%3C/span%3E%3C/p%3E%3C/div%3E Apply Now