Print Production Level 2 at Computer Task Group, Inc
Computer Task Group, Inc · Albany, United States Of America · Onsite
- Professional
- Office in Albany
Job Title: Print Production Level 2
Location: Albany, NY
Job Type: Hourly Consultant, potential to convert to perm after 12 months
Hours: 8 am to 4:30 pm M-F
Pay: $21/hr
Essential Functions:
Serve as the main point of contact to receive, review, and electronically log customer print jobs.
Operate digital production printers, high-volume copiers, and wide-format printers.
Operate standard finishing equipment including paper cutters, inserters, laminators, and hole punchers.
Sort, scan, and convert hardcopy materials for printed or digital output; training on specific applications will be provided as needed.
Perform quality inspections before, during, and after production runs to ensure accuracy and consistency.
Wrap, pack, label, and ship finished products.
Process basic forms, update information using a PC, and maintain reporting logs for billing.
Maintain inventory of supplies and submit meter reads as required.
Troubleshoot and resolve production, delivery, and output issues.
Collect data and respond to print/copy equipment issues by contacting service personnel using designated PC applications.
Estimate, schedule, track, and store production jobs, including file backup for future reuse.
Inspect and prepare files for production, ensuring proper fonts, image resolution, and registration.
Perform operator-level maintenance on equipment.
Skills:
Functional PC knowledge, including mouse/keyboard operation and basic navigation.
Intermediate proficiency in MS Office (Word, Excel, Outlook), web browsers, and intranet tools.
Ability to move data between Word and Excel and work with network-connected devices (drives, printers, files).
Ability to send/receive emails, save documents, perform data entry, and send documents to preconfigured printers.
Strong professionalism, business maturity, and customer service skills.
Ability to lift up to 50 lbs.
Knowledge of printer configuration, including setting default parameters, preferred for first-responder support.
Experience:
Minimum 1 year of experience working in a print shop/copy center using digital production equipment in a customer service environment.
Education:
Minimum: High School Diploma or equivalent.
Required: Post-high-school technology training or equivalent experience.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at [email protected]. Kindly forward this to any other interested parties. Thank you!
About Us:CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
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