Key Account Representative at Sysco

Role Responsibilities: 

• Deliver the sales targets established in a detailed account plan 

• Drive penetration and minimize lost business to achieve profitable sales growth and special objectives within assigned accounts 

• Engage Experts to improve closed/won sales performance 

• Collaborate with Business Development Managers to support growth strategy throughout customer lifecycle 

• Research customer business needs and develop a mix of products and services to meet these needs  

• Manage pipeline of penetration opportunities leveraging analytically generated product recommendations 

• Understand Customer contracts and enforce compliance mutually 

• Track expiring contracts and participate in building of new Master Service Agreement 

• Offer value-added services to Customers as needed to help support growth and Customer loyalty 

• Be informed of market conditions, product innovations, competitor products, prices and sales, and share information and knowledge with customers as part of a value-added service  

• Answer customer’s questions about products, prices, availability and product uses 

• Provide product information and practical training to customer personnel 

• Communicate effectively with Sysco and Specialty Companies servicing Customers to maximize Customer experience (i.e. new location openings, order guide changes, limited time offers, etc.) 

• Participate in company functions, customer visits and customer events    

• Attends and participates in general sales and district meetings 

• Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data 

• Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files 

• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met. 

• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor. 

• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present. 

• Perform other duties as assigned. 

Qualifications/Skills/Job Requirements (About you): 

• Minimum of 2 years’ experience in sales 

• Completion of post-secondary education or equivalent experience; CPSA designation is preferred   

• Proven ability to cultivate relationships and grow sales 

• Strong financial and business acumen and ability to properly plan and execute business plans  

• Demonstrated skills in the area of consultative selling, networking and negotiations 

• Strong communication and interpersonal skills and ability to work with and influence a variety of key stakeholders 

• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time 

• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth 

• Ability to understand and manage compliance to contracts 

• Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data 

• Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) 

• Valid driver’s license in good standing with access to a vehicle is required.