DIRECTOR OF SALES AND CATERING – ISLAND OAKS at NDM Hospitality Services

Location: Island Oaks RV Resort

Full-time

M - F 9:00 am - 6:00 pm, must be available weekends as needed

Job Summary

The Director of Sales and Catering is responsible for leading group sales, banquet and catering revenue generation, and achieving optimal business mix across NDM Hospitality properties. This role drives strategic planning, market performance, and budget attainment through proactive business development and team leadership.

Key Responsibilities

• Lead and manage the sales team's efforts, ensuring effective communication and oversight of rate, date, and space commitments for group sales.
• Recruit, hire, train, and evaluate sales staff, fostering a culture of accountability, recognition, and continuous improvement.
• Ensure regular training programs are conducted and performance standards are consistently met.
• Prepare and manage departmental reports, including monthly forecasts, annual business plans, and performance metrics.
• Conduct market research to identify trends and develop innovative marketing strategies.
• Deliver persuasive sales presentations to prospective clients and partners.
• Develop and execute annual business plans, adjusting strategies based on current market conditions.
• Attend and organize internal sales meetings and represent NDM Hospitality at industry events.
• Prepare and analyze sales plans, budgets, forecasts, and performance reports.
• Create and implement pricing strategies and deployment plans using competitive data and demand analysis.
• Ensure compliance with federal, state, and local employment and civil rights laws.
• Perform other job-related duties as assigned.

Requirements

Core Competencies & Skills:

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Strong analytical skills with experience in accounting software and budget analysis.
• Proven leadership in sales, revenue management, recruitment, training, and team motivation.
• Excellent verbal and written communication skills.
• Ability to adapt communication style to various audiences.
• Physical ability to move throughout properties and perform essential job functions with or without reasonable accommodation.

Preferred Qualifications

• Bachelor's degree in a related field.
• 5+ years of sales leadership experience in a similar-sized operation.
• Experience in the Outdoor Hospitality Industry.

Equal Opportunity Statement

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.