Account Manager at Cin7

How you'll make an impact:Cin7 is seeking dynamic SaaS account management talent, energized to help our customer’s businesses thrive through our robust connected inventory platforms. We are looking to hire experienced, customer-focused, Account Managers who are driven to challenge themselves, service customers, solve problems, and consistently crush quota in a fast-paced, collaborative, high-culture environment.



A day in the life:

Educate our prospects and customers on the value of our products and how we can help scale their business

Meet quotas for customer upsell and cross-sell by closing opportunities

Manage renewals proactively for our ARR contract customers

Proactively build and maintain a healthy pipeline through prospecting and responding to marketing-generated leads

Manage customer contract changes between products, payment terms, etc.

Provide detailed and accurate forecasting and maintain CRM/data hygiene

Contribute to a culture of winning with Individual and team goal achievement

Active listening, opportunity discovery, professional proposal creation, and presentation

Conduct a needs analysis/buying influences and determine the customer’s pain points to understand how our solution will solve those needs

Manage customer expectations to create long term Cin7 fans and a high level of customer satisfaction

As part of our growing team, you will play an integral role in building, defining, and improving sales processes, strategies, tactics, and more

Works towards a shared vision, understanding individual and team goals, and contributions connecting to wider organizational purpose

Pivots between multiple cadences, challenges, and leads workflows seamlessly

What you'll bring with you:

2+ years of Customer Success and/or Account Management experience in a high-velocity SaaS sales environment

Ability to establish and sustain relationships with prospects, partners, and existing clients

Empathetic, customer-focused, driven, challenge seeking, self-directed learner

Consultative sales approach, using value-based selling, including strong negotiation skills and excellent follow-through

Resolute in leveraging internal knowledge centers, independent development, internal support members and sales peers as part of the information base

Actively drives group synergy in pursuing collective goals

A solid history of quota achievement

Outstanding written and verbal communication skills

Ability to work independently with professional detail in a fast-paced environment

Bachelor’s degree

In return, we offer:

Competitive benefits, including medical, dental, and vision plans, and a 401K.

A flexible PTO policy, allowing you the time you need to recharge.

A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.

A diverse team, where everyone helps each other, and inclusion is a core value

Frequent company-sponsored events so you can get to know your co-workers.

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