- Professional
- Office in Redwood City
Why Work For Us?
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
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ESSENTIAL FUNCTIONS
Accountable for delivery of revenue and profitability through branch P&L management.
Responsible for the sale of all AAA products in the branch (Membership, P&C Insurance, Life Insurance, ancillary Insurance Products and
Travel) and through other channels to customers. Oversees all operational activities for the branch. Must track day to day and monthly
issues and trends.
Analyzes branch information and internal performance statistics to forecast opportunities. Develops and manages strategies to lead new
business development, penetrate competitor markets and deliver on growth objectives.
Determines distribution strategy, associated staffing and support requirements to execute business plans and realize branch opportunities.
Takes action to support the resolution of issues and creation of solutions within business segments. Leads the development, implementation
and delivery of a strategy and associated business plans for the branch.
Plans, recruits, selects, conducts performance evaluation, sales actions plans/coaching, and performance management activities for employees. Provide active, engaged leadership through behavioral coaching and mentoring. Creates an engaging work environment that
encourages feedback on local work processes, competitive threats and the member experience which result in continuous alignment of resources and improvement of the work environment to enable realization of the business plans resulting in a positive effect on employee and customer loyalty. Responsible for leadership and talent development.
Develops network of relationships within community and represents AAA’s interests to community leaders and other key audiences.
Ensures compliance with AAA policies, procedures, standards and regulations.
Provides feedback to assist in competitive positioning of AAA products and services (e.g., products, pricing, distribution approaches).
KNOWLEDGE AND SKILLS
Proven strong leadership
Demonstrated track record of successful business decision making, planning and leadership
P&L accountability and/or progressively responsible revenue/expense accountability
Strong problem-solving, quantitative and analytical skills with a proven ability to make data-driven decisions
Ability to work cross-functionally across many business units and functions
Ability to write and execute business and financial plans
Excellent planning and project management skills
Strong change management skills and the ability to operate in an environment of ambiguity
Broad knowledge of property and casualty insurance and membership operations including industry trends, key drivers of business
revenue on a profit and loss basis, large scale recruitment efforts and multiple distribution channels
Strong computer skills, including proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook)
EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES
Bachelor's degree in related area or an equivalent combination of education and experience
4 years of sales experience
3 years supervisory experience in travel, retail sales, insurance or the financial service industry
Valid Driver's License
DOI Property and Casualty Insurance License and Life Insurance License (preferred)
Bi-lingual communication skills (preferred)
Insurance industry knowledge (preferred)
Knowledge of AAA products and systems (preferred)
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.
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