Transportation Program Support Specialist at Hopelink
Hopelink · Bellevue, United States Of America · Hybrid
- Professional
- Office in Bellevue
Title: Transportation Program Support Specialist
Location: Bellevue, WA. Hybrid schedule with Tuesday, Thursday, and Friday onsite
Work schedule: Full time, 40 hours per week. Monday – Friday during core business hours with some flexibility to determine schedule
Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County.
Make an impact in your community! Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all. Join us!
Hopelink programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, Non-Emergency Medical Transportation (NEMT), Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities. To learn more, go to https://www.hopelink.org/
The career opportunity: The Transportation Program Support Specialist performs a full range of duties related to contractual requirements for various Transportation programs. The Transportation Program Support Specialist maintains and reconciles records, statements, invoices, and reports for accounting and auditing functions; maintains accurate information in databases; researches and resolves billing related disputes.
The ideal candidate adheres to strict deadlines, demonstrates an optimistic and positive demeanor, brings strong communication skills, and maintains a focus on problem solving and process improvements. An intermediate level knowledge of Excel is required for this position.
What qualities we are looking for: We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!
- Intermediate level knowledge of Excel required.
- Field of study or related experience in business, public administration, or accounting preferred.
- Strong ability with numbers and figures with excellent reconciliation and analytical skills.
- Detail oriented, with a high level of accountability for accuracy.
- Excellent organizational skills, ability to work well under pressure, and ability to problem solve independently and adapt to changing priorities.
- Ability to communicate effectively, both orally and in writing.
Examples of what you will be doing:
Billing Operations
- Maintains, produces, reconciles, and audits invoices, billing and financial records, reports, and databases; classifies, codes, records, and balances transactions. Ensures data accuracy and meets strict deadlines.
- Assists with management of returned mail recording, reporting, and investigating.
- Helps manage safe and follow safe auditing procedures and practices.
- Maintains secured email inbox and processes all submissions.
Analytics and Reporting
- Prepares reports and compiles data from information system records; ensures required reports are completed accurately and on time.
- Maintains reconciliation systems and reports on findings.
Regulatory and Compliance
- Performs routine financial and/or process audits to ensure contract compliance.
- Establishes and maintains files and records; responds to complaints and inquiries from clients and subcontractors.
Process Improvement
- Seeks to improve and streamline processes and ensure that all are thoroughly documented.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $25.75 - $26.50/hour, depending on experience
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Hopelink Values:
Growth & Human Potential
Relationships Built in Trust
Culture of Belonging
Quality of Our Work
Community-Centered
Fiscal & Data Stewardship
We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.
