Benefits Manager at TURN

At TURN, our mission is Improving Lives. We embrace client-centered care and uphold our core values People, Culture, and Growth in everything we do. We seek exceptional individuals who thrive in purpose-driven environments and are passionate about making a meaningful impact.

Title Benefits Manager

Location: Hybrid – Office Days (Monday & Wednesday), Remote (Tuesday, Thursday, Friday)

Department: Human Resources

Reports To: Sr. HR Manager

Job Summary

TURN is seeking a dynamic and experienced Benefits Manager to lead and manage key HR functions including Leave of Absences & Accommodations, Benefits Administration, Workers Compensation, and Benefits Billing. This role will also serve as a backup for Employee Relations and be a strategic partner in HR operations. The ideal candidate will be highly proficient in ADP Workforce Now, especially the Benefits Module, and bring deep expertise in California and federal employment laws.

Responsibilities

Leave of Absences & Accommodations

• Administer and track all types of leaves (FMLA, CFRA, ADA, etc.) ensuring compliance with federal and state regulations.
• Serve as primary contact for employees and managers regarding leave policies and accommodation requests.
• Partner with managers to support performance management during leave and return-to-work transitions, while advising on appropriate job accommodations that align with ADA requirements and organizational policies.
• Research, analyzes data, and prepares reports as required on HR trends, applicable laws and regulations, new HR project suggestions, and current program goals and progress.

Benefits Administration

• Manage day-to-day benefits operations including enrollments, changes, and terminations.
• Lead annual open enrollment process in collaboration with the Sr. HR Manager.
• Maintain and update employee records in ADP Workforce Now Benefits Module.

Workers Compensation

• Oversee all workers compensation claims and reporting.
• Liaise with insurance carriers, medical providers, and internal stakeholders.
• Ensure timely and accurate documentation and compliance with OSHA and state requirements.

Billing & Compliance

• Reconcile benefits invoices and ensure accurate billing across plans.
• Monitor compliance with HIPAA, ACA, ERISA, and other applicable regulations.
• Prepare reports and analytics on benefits utilization, trends, and costs.

Employee Relations Support

• Serve as backup for Employee Relations matters including investigations, coaching, and documentation.
• Provide guidance to managers on HR policies and employee concerns.

HRIS & Process Improvement

• Leverage ADP Workforce Now to streamline workflows and improve data integrity.
• Recommend and implement process improvements to enhance HR service delivery.
• Support HR projects and change management initiatives.
• Coordinate training on various HR programs and issues; assisting Sr. HR Manager.
• Assists as necessary in HR related duties and projects. Fills in for absent HR team members.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification preferred.
• Minimum 5 years of HR experience with a strong focus on benefits, absence and leave administration, workers compensation, and employee relations.
• Minimum 3 years of hands-on experience with ADP Workforce Now, especially the Benefits Module.
• Proven ability to manage multiple priorities and lead projects independently.
• Strong knowledge of California and federal employment laws.
• Excellent communication, coaching, and presentation skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Complies with all MHS and program rules, policies and procedures including HIPPA standards.
• Experience in a non-profit or healthcare environment is highly desirable.

PHYSICAL REQUIREMENTS

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.

☒ Seeing                                                       ☒ Hearing                                                     ☒ Speaking

☒ Stooping/Bending                                   ☒ Working in cramped spaces                  ☒ Moving around facility

☒ Moving between offices/clients           ☒ Driving – light errands                           ☐ Climbing

☒ Lifting/carrying heavy items   ☐ Driving – in the course of job duties    ☐ Using hands/fingers       

☐ Pushing/pulling/dragging items           ☒ Standing for long periods                      ☒ Sitting for long periods

☐ Working outside/underground

I can perform the above functions:

☐ Without accommodation        ☐ With accommodation. If so, please specify:

OTHER DUTIES

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).