PBX Operator at Southern Farm Bureau Life Insurance

Job Opportunity: PBX Operator at Southern Farm Bureau Life Insurance 

Company Overview: Southern Farm Bureau Life Insurance is a leading provider of life insurance and financial services. We are committed to serving our policyholders and communities with integrity and excellence. As a PBX Operator, you’ll be an essential part of our  team, contributing to the success of our organization.

Location: Jackson, MS

Role and Responsibilities: The PBX Operator answers and directs incoming calls to the appropriate person or department. Your responsibilities will include: 

• Answers all incoming calls through the switchboard.
• Notifies employees of emergencies.
• Notifies security and/or maintenance in case of emergencies.

Qualifications: 

• High school diploma or GED
• Basic PC skills
• Great oral and interpersonal communication skills
• The ability to function effectively in the workplace as exhibited through ones integrity, courage to act and communication skills
• The ability work with others effectively as exhibited through ones respect for people and commitment to teamwork
• The ability to meet organizational goals and customer expectations as exhibited through ones accountability for results, commitment to service and initiative
• The ability to perform the essential functions of the job as exhibited through ones growth in job knowledge and professional development

Employee Benefits: We value our employees’ well-being and offer a comprehensive benefits package: 

1. Health Insurance:
• Comprehensive coverage for employees and their families.
• Access to an onsite clinic, preventive care, and prescription drugs.
• Mental health coverage and an Employee Assistance Program.
2. Active Lifestyle Rewards Program:
• Incentives for maintaining an active lifestyle.
• Rewards for participating in fitness challenges and wellness activities.
3. Weight Management Programs:
• Customized weight management plans.
• Support for achieving and maintaining a healthy weight.
4. Employee Engagement:
• Opportunities to connect with colleagues.
• Fun teambuilding activities.
5. Annual events for employees and their families
• Company Picnic, Thanksgiving lunch, Christmas Reception.
• Family Fun Night
6. Onsite Cafe:
• Convenient access to nutritious meals.
• Promoting healthy eating habits.
7. Learning & Development:
• Continuous learning opportunities.
• Tuition reimbursement for further education.
8. Mentorship Programs:
• Pairing employees with mentors.
• Professional growth and guidance.
9. Promotional Opportunities:
• Advancement within the company.
• Career growth prospects.
10. Life Insurance and Company-Funded Pension:
• Financial security for employees and beneficiaries.
• Retirement planning.
11. Volunteer Days:
• Paid time off for volunteering.
• Contributing to the community.