Total Loss Adjuster at SAFETY INSURANCE COMPANY

Benefits of Working for Safety

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence.  Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step. 

At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That’s why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek.  Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.

Safety’s benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:

• 3 weeks accrued paid time off + 11 paid holidays per year
• Health insurance (medical, dental, vision)
• Annual 401(k) Employer Contribution (up to 8% of your base salary)
• 100% tuition reimbursement
• Free on-site fitness center
• Complimentary coffee and breakfast service
• Hybrid work schedules
• Working Advantage Discount Program
• Employee Assistance Program
• …and much more!

Join Safety Insurance and discover a career that’s built to support your success – both personally and professionally.

About the Position

Completes fair and accurate disposition of pending total loss claims through evaluation, settlement, or recommendation

Responsibilities

• Evaluates total loss appraisals to effect settlement within authority
• Uses available resources to determine accurate actual cash value
• Negotiates vehicle value with 1st and 3rd parties and their representatives
• Controls salvage costs and resolution.
• Works with manager to resolve difficult situations
• Develops and maintains claim files that document all activities
• Evaluates and settles 1st and 3rd party substitute transportation claims.
• Performs other activities as required

Qualifications

• College degree or equivalent work experience required
• 1+ years of property claims experience preferred
• Total loss negotiation experience preferred