DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 64049112 (NAPLES, FL, US, 34112) at Florida Department of Health

Requisition No: 864765 

Agency: Department of Health

Working Title: DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 64049112

 Pay Plan: Career Service

Position Number: 64049112 

Salary:  $47,000.02 annually 

Posting Closing Date: 11/10/2025 

Total Compensation Estimator Tool

TITLE:  DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 64049112
LOCATION:  Naples, FL
Internal Agency

Applicants accepted only from Florida Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Duties and Responsiblities:

This is a professional level Information Systems position under the direct supervision of the Distributed Computer Systems Administrator for Collier County Health Department (CCHD). The position is responsible for independently providing Tier 1 -2 level Information Technology (IT) services and assistance in support of Collier CHO staff and operations. Contributes to the organization's culture of performance excellence by actively seeking to improve personal and organizational performance through measurement, analysis, knowledge management, and processes improvements and participation in performance management committees, councils, and/or workgroups. Continuously demonstrates the Department's ICARE values.

Technical Support: Provides helpdesk technical support and assistance to end-users locally and remotely. With limited supervision performs installs, maintenance, troubleshooting and upgrades to computer hardware, software, peripheral equipment, wireless and mobile equipment. Documents problems and resolutions and performs or arranges emergency repairs. Assists coordinating settings for VoiP phones. Assists with system/auto attendant changes to be sent to vendor. Provides end-user support and training of the phone system.

IT Inventories Management: In charge of all inventory functions and support activities. Ensures accountability of ALL IT equipment by helping conduct a physical inventory, verifying serial numbers, maintaining inventory control for all locations. Assures data is processed in an accurate and timely manner (ISO Database, AMS and County inventory). In addition to the maintenance of inventories such as software licenses, mobile devices, telephones/telephone numbers.

Purchasing: In charge of originating all IT purchases. When needed, provides quotes following specific DOH standards. Ensures all purchases and receiving processes are accurate and entered timely and everything is received as ordered. Tags all equipment as it is received and coordinates with management for processing payments. Coordinates with peers for AMS inventory entries, completes paperwork according to County policies for qualified purchases to be added to County inventory.

IT Policies and Procedures Documentation: Maintains current documentation under our IT knowledgebase and shared drive including, but not limited to hardware, software, inventory, communications, applications and systems set-up, installation, upgrades, operation, systems configurations, IT Contacts, procedures, IT checklists, instructions. Maintains current documentation related to job functions and responsibilities.

IT Projects: Works independently and completes assigned projects accurately, completely and on time.

Training: Backup to the IT Local Trainer providing formal group and one-on-one training of Microsoft 0365, TEAMS, Word, Excel, PowerPoint, Access, Outlook, Windows, basic HMS access, and other applications as needed while supporting our user community. Creating training materials and providing security and systems access training to new employees.

Web Manager: Shares responsibility for the maintenance of the DOH-Collier SharePoint and Website. Proactive upkeep of content and ensures compliance with state policies and procedures. Monthly reviews making sure information is current.

Dental Eaglesoft and HMS Administration: Provides support for Dental Eaglesoft user problems, questions, and requests and serves as backup for general administration of the Dental Eaglesoft System Database and HMS administration. Creates and deletes user accounts. Provides support for user problems, questions, and requests. Audits systems for user accounts making sure accounts are inactivated when offboards, including Change Healthcare.

Active Directory and Employee Accounts: Assists with monthly audit of AD making sure OUs are up to date. All Users/Computers accounts should maintain standard format. Descriptions should be up to date. Security Groups and Distribution Lists should have at least one member. Coordinates all employee onboarding and offboarding activities in relation to I.T. This includes, but is not limited to, Active Directory account customization, access to various online systems, and security group membership. Coordinates with personnel liaison to provide IT Security training to new hires.

IT Disaster Planning: Performs assigned duties according to established Disaster Response Plans for both Division and CCHD. Assists with ongoing updates to disaster plans - COOP IT and monthly maintenance of all drive away kits and equipment.

Quality Improvement (QI): Assists in defining desired outcomes, action steps and time frames for "Quality in Action" for the Information Systems Division. Monitor progress, review results and adjusts plan as needed.

Other duties as assigned, including providing back-up coverage for the Office Automation Specialist and Systems Administrator as needed.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Ability to plan, organize & independently complete work assignments.
• Ability to review data for accuracy and completeness.
• Knowledge of computer terminology and procedures in the areas of data processing and computer programming.
• Skill in operating a variety of data processing equipment.
• Ability to interpret and respond to computer error messages.
• Ability to detect data processing equipment malfunctions.
• Ability to work in a training capacity with people in individual and group settings.
• Ability to communicate technical data processing information effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to install, troubleshoot and maintain office automation equipment.
• Ability to integrate Quality Improvement tools and techniques into daily work to increase efficiency and improve administrative outcomes.
• Skill in effective communication both verbal and in written.

Qualificaion:

Minimum

• Current Florida Department of Health employee.
• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• Incumbent will have access to records containing social security numbers in the performance of job duties in accordance with DOHP-50-19-15
• Travel to Immokalee & Lely (EOC) to make support visits.
• Ability to lift and carry items up to 25 pounds, occasionally lift and move items up to 40 pounds. Ability to move around freely is required.
• Valid Driver's License is required and reliable transportation.

Preferred

• 3 years of IT experience.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Naples, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions
• (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.