Regional Training Director at Duluth Area Family YMCA
Duluth Area Family YMCA · Duluth, United States Of America · Hybrid
- Senior
- Office in Duluth
Job Title: Regional Training Director
FLSA Status: Exempt
Job Type: Full-Time
Department: Central Services
Reports to: Human Resources Director
Full-Time Benefits:
- Retirement accounts (You can contribute at any time, but the Y will contribute 12% after two years of service with 1,000 hours in each of the two years)
- Medical, Dental, Vision, and Life Insurance Plans
- Access to a MNsure Navigator
- Medical and Dependent Flexible Spending Accounts available
- Long and Short-Term Disability Coverage
- Employee assistance program
- Complimentary nationwide 2 adult family membership to the Y
- Discounts on programs, summer camps, YMCA Camp Miller
- Paid time off (About 120 hours/ year and starting with 40 hours)
- Paid parental leave
- Subscription to the Calm app
- Bereavement leave
- Paid holidays
- Team member referral program
- Employee engagement and appreciation activities
- Growth and development opportunities
- Free parking
- Leadership certification and related training offered and encouraged
Objective/Summary
The Regional Training Director is responsible for building, and providing leadership for, the Northern Midwest Learning Center region of Minnesota, Wisconsin, and Illinois. The Director will create and implement best practices for Service Delivery Triage and Training & Event Services. Under the supervision of the HR Director, the Northern Midwest Regional Training Director plays a leading role in developing and executing leadership development, strategies, and high-quality training experiences for the Northern Midwest Learning Center region that develops diverse, talented, and engaged purpose-driven leaders.
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.
Essential Functions
- Works collaboratively with Duluth Area Family YMCA Leadership and other YMCAs in the region to cultivate and maintain relationships with YMCA leaders within the Northern Midwest Learning Center region, Alliances, and with other Learning Centers nationally.
- Act as a consultant, both externally and internally, to find solutions as needed by service delivery requests.
- Participate in national Learning Center meetings.
- Work across the region to assess individual learning needs and organizational capacity building opportunities.
- Work with the Learning Champions to lead the recruitment and development of facilitators. Ensure facilitators are skilled, supported, challenged, engaged and appreciated.
- Plan, organize, and deliver in-person Regional Training Events for the Northern Midwest region according to Y-USA and Duluth Area Family YMCA training standards. Responsible for all aspects of events, including but not limited to, planning, trainer recruitment, registration, communication, marketing, finance, and support of association onsite coordination.
- Annual assess regional Ys for training needs, program quality, and to develop training schedule based on needs using proven best practices and other resources.
- Provide guidance, expertise, and support to the execution of local training including an understanding of Y-USA training curriculum.
- Support and host national cohort programs such as Principles and Practices, Regional EMLEs, etc.
- Continuously evaluate procedures to optimize results and maximize impact while maintaining accessible training for the region.
- Provide leadership, coaching, and support to regional Learning Champions to ensure effective collaboration with all Ys and support of Y programs.
- Ensure Ys have access to and are utilizing LinkedIn Learning.
- Respond to requests for training support within the Northern Midwest region in a timely manner.
- Provide consultation and support for programs and certifications (Health & Wellness, Aquatics, and Leadership).
- Follow procedures associated with assessment, planning, tracking and evaluation.
- Demonstrates through on-going knowledge of Y-USA training curriculum and provides input and insight into new Y-USA program development.
- Proactively identifies and communicates updates and beneficial opportunities to YMCA associations, State Alliances, and/or other stakeholders.
- Manages revenue and expenses related to the Learning Center budget to include meeting revenue and expense goals, processing revenue and expense transactions and reporting.
YMCA Competencies
- Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
- Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
- Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
- Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they affect relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Supervisory Responsibility
This position does not have any supervisory responsibility.
Work Environment
- The position and work can be either remote or in person. The employee is expected to work during normal business hours, though may be required to work during the evening or weekends.
- The employee will be required to ensure they have adequate space for remote work, including a location that ensures privacy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to:
- While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device.
- Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting.
- The employee frequently is required to sit and reach, and must be able to move around the work environment.
- Ability to lift and move a minimum of 30 pounds
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
- Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold.
Position Type and Expected Hours of Work
This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.
Required Education and Experience
- Four-year college degree preferred. Studies in Organizational Development, Adult Education or Training preferred and/or five to seven years work experience in related or YMCA organization.
- Experience in training delivery (in person and virtual), training event management, instructional design, e-learning, and learning management system administration preferred.
- Experience in facilitating online technology platforms for meetings and trainings (zoom, go to meeting, etc.) Strong organizational, planning, project management, problem resolution, communication, presentation skills.
- Excellent interpersonal and member service skills (follow-through and follow-up).
- Solid computer skills including Microsoft Office; LMS and e-learning authoring software preferred.
- Strong time management skills with the ability to manage multiple projects and tight deadlines.
- Excellent attention to detail, accuracy, thoroughness, and quality.
- Commitment of supporting principles of equal opportunity and affirmative action to achieve a diverse work environment.
- Must obtain within 60 days of employment and then maintain current certifications in CPR.
- YMCA Team Leader; Y-USA Trainer Certification preferred.
Additional Eligibility Qualifications
- Must be able to pass a background check.
EEO Statement
The Duluth Area Family YMCA (the Y) provides equal employment opportunities (EEO) to all employees and applicants for employment with regards to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Y complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
