Event Staff Supervisor at Reimagined Parking
Reimagined Parking · Hartford, United States Of America · Onsite
- Junior
- Office in Hartford
Location: Hartford, CT
Hourly Pay: $19-$21
Schedule: Varying
*Driver's License Required*
*Cashier Experience Preferred*
The Event Staff Supervisor performs a variety of tasks to ensure smooth parking operations during an event, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the specific event, the Event Staff Lead is responsible for greeting and assisting guests,
directing traffic (flagging), and maintaining a safe environment, as well as providing leadership to other Event Staff and overall support to the Event Manager. The Event Staff Lead works closely with fellow team members, Event Manager, and/or Shift Supervisor to ensure that customer service
as well as safety standards are met at all times.
Hourly Pay: $19-$21
Schedule: Varying
*Driver's License Required*
*Cashier Experience Preferred*
The Event Staff Supervisor performs a variety of tasks to ensure smooth parking operations during an event, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the specific event, the Event Staff Lead is responsible for greeting and assisting guests,
directing traffic (flagging), and maintaining a safe environment, as well as providing leadership to other Event Staff and overall support to the Event Manager. The Event Staff Lead works closely with fellow team members, Event Manager, and/or Shift Supervisor to ensure that customer service
as well as safety standards are met at all times.
Key Responsibilities
Employee must be able to perform essential functions of the position with or without reasonable accommodations
- Driver's License Required
- Working conditions: Indoor/Outdoor
- Revenue and Ticket Reconciliation
- Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
- Retrieve keys from guest; issue ticket to guest or enter customer information using electronic device.
- Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.
- Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle.
- Provide excellent customer service to guests; respond to guest inquiries in a courteous manner.
- Immediately report any incidents or claims to Operations Manager or Shift Lead.
- Request and collect relevant fees for use of service.
- Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
- Communicate professionally at all times with guests, client, and teammates.
Skills, Knowledge and Expertise
- At least 18 years of age
- Valid Driver’s License
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
Benefits
Join our team and enjoy an outstanding benefits package, including:
(Full Time Only)
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
(Part Time)
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
